Information Systems Analyst

Information Systems Analyst Core Conversion & IT Systems

Position Overview

A growing credit union is seeking a versatile IT professional to support its technology environment and play a key role in an upcoming conversion from Fiserv XP2 to Corelation Keystone.

Reporting to the Director of Technology this position supports core banking applications servers endpoints networks business systems integrations reporting tools imaging telephony cybersecurity and user support.

During the conversion this role will focus heavily on requirements gathering data mapping and validation configuration interface coordination testing reconciliation documentation cutover issue resolution and post-conversion stabilization. After go-live the position will help administer Keystone and its connected systems while continuing to support broader IT operations.

Because the IT team is small this role requires flexibility strong troubleshooting skills and a willingness to work across applications infrastructure cybersecurity help desk vendors and technology projects.

Key Responsibilities

• Serve as a primary IT resource for the Fiserv XP2 to Corelation Keystone conversion
• Support requirements gathering data mapping validation configuration testing reconciliation cutover and stabilization
• Coordinate with Corelation internal departments and third-party vendors
• Support mock conversions user-acceptance testing go-live and related after-hours work
• Administer Keystone after conversion including access workflows forms reports scheduled processing integrations upgrades and issue resolution
• Maintain system interface testing procedure and vendor documentation
• Create or assist with reports queries extracts reconciliations and data requests
• Support Windows Server Microsoft 365 VMware endpoint management security backups networking and related platforms
• Assist with patching upgrades vulnerability remediation certificates identity and access management and system hardening
• Troubleshoot servers workstations networks peripherals and connectivity
• Support disaster recovery business continuity incident response and cybersecurity programs
• Support online and mobile banking cards ATMs payments lending imaging telephony reporting and data warehouse systems
• Monitor interfaces and scheduled processes and resolve transmission failures
• Coordinate upgrades integrations vendor changes and technology implementations
• Identify opportunities to automate processes and improve controls
• Provide advanced help-desk support
• Assist with onboarding offboarding equipment deployment account provisioning and access changes
• Create user documentation and provide system training
• Participate in an equitable after-hours and weekend support rotation
• Perform duties in accordance with BSA/AML/OFAC policies and complete required annual training

Qualifications :

• Corelation Keystone or comparable core-banking experience
• Fiserv XP2 experience
• Participation in a core conversion or major system implementation
• SQL reporting data validation or reconciliation
• Microsoft 365 Windows Server VMware Intune Defender or similar platforms
• Server administration virtualization networking secure file transfer APIs certificates and integrations
• Cloud-based telephony
• Data-imaging systems
• SSL certificate management
• Credit union or banking operations
• Microsoft or VMware certifications

Remote Work :

No

Employment Type :

Full-time