Information Specialist (Applications Software)

• Serves as a senior IT project management specialist technical advisor and software/systems developer responsible for performing duties related to the design development integration testing and management of automated systems.
• Assesses progress in assigned IT projects/programs including cost estimates schedules and performance supportability baseline requirements by applying known IT software application methods and procedures.
• Independently evaluates contractor proposed solutions for applicability technical suitability and cost.
• Provides input to the program manager for source selection and contractor monitoring of acquisition phases from development through production and deployment.
• Responsible for applying concepts of software engineering and development activities enterprise architecture best practices IT systems engineering information assurance cybersecurity IT-related technologies
• Oversees the software development lifecycle using current agile development methodologies.
• Manages project teams evaluating software to ensure timely accurate technically acceptable and complete deliverables.
• Prepares technical statements of work leads proposal technical evaluations and selection through to award and monitors the progress of multiple software development efforts.

• Appointment may be subject to a suitability or fitness determination as determined by a completed background investigation.
• This position requires the incumbent be able to obtain and maintain a determination of eligibility for a Secret security clearance or access for the duration of employment.
• This position has a Temporary Duty (TDY) or business travel requirement of 10% of the time.
• Appointment to this position is subject to a one year probationary period unless the appointee has previously met the requirements as described in 5 CFR Part 11.

Who May Apply: US Citizens

In order to qualify you must meet the experience requirements described below. Experience refers to paid and unpaid experience including volunteer work done through National Service programs (e.g. Peace Corps AmeriCorps) and other organizations (e.g. professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education your transcripts will be required as part of your application. Additional information about transcripts is in this document.

Specialized Experience: One year of specialized experience in 1) Managing acquisition life cycle processes by identifying analyzing and resolving technical cybersecurity and contractual issues to ensure successful program execution; 2) Providing technical guidance and recommendations to program managers for monitoring and evaluating acquisition phases from development through deployment; 3) Designing developing and/or testing IT systems and software applications using Agile methodologies to support mission-critical operations; and 4) Delivering high-level technical briefings reports and presentations to internal and external personnel to communicate project status risks and recommendations.

The specialized experience must include or be supplemented by information technology related experience (paid or unpaid experience and/or completion of specific intensive training as appropriate) which demonstrates each of the competencies as defined:

(1) Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Examples of IT-related experience demonstrating this competency include: completing thorough and accurate work independently even in the most difficult or stressful situations; occasionally reviewing work completed by others.

(2) Customer Service - Works with clients and customers (that is any individuals who use or receive the services or products that your work unit produces including the general public individuals who work in the agency other agencies or organizations outside the Government) to assess their needs provide information or assistance resolve their problems or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Examples of IT-related experience demonstrating this competency include: resolving routine and non-routine problems questions or complaints; developing and maintaining strong mutually supportive working relationships with customers; conducting evaluation of support to determine quality of services and customer satisfaction and recommending procedural changes based on customer need or changes in policy and/or regulation.

(3) Oral Communication - Expresses information (for example ideas or facts) to individuals or groups effectively taking into account the audience and nature of the information (for example technical sensitive controversial); makes clear and convincing oral presentations; listens to others attends to nonverbal cues and responds appropriately. Examples of IT-related experience demonstrating this competency include: convincingly conveying complex information to customers; presenting thoughts that are well-organized and demonstrating confidence in the facts and ideas; adjusting style when working with individuals with different levels of understanding; using various methods to explain and convey information.

(4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives and to make recommendations. Examples of IT-related experience demonstrating this competency include: solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate.

(5) Decision Making - Makes sound well-informed and objective decisions; perceives the impact and implications of decisions; commits to action even in uncertain situations to accomplish organizational goals; causes change.

(6) Information Management - Identifies a need for and knows where or how to gather information; organizes and maintains information or information management systems.

(7) Interpersonal Skills - Shows understanding friendliness courtesy tact empathy concern and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult hostile or distressed; relates well to people from varied backgrounds and different situations.

(8) Teamwork - Encourages and facilitates cooperation pride trust and group identity; fosters commitment and team spirit; works with others to achieve goals.

(9) Technical Competence - Uses knowledge that is acquired through formal training or on-the-job experience to perform ones job; works with understands and evaluates technical information related to the job; advises others on technical issues.