Information Security Client Compliance Analyst
Norman, OK - USA
Job Summary
Lets be #BrilliantTogether
- Act as the primary point of contact for client information security due diligence requests
- Communicate clearly and professionally with clients vendors and internal stakeholders
- Explain information security concepts and processes in plain nontechnical language
- Track requests and provide regular updates to ensure expectations are managed effectively
- Coordinate the completion of client security questionnaires and due diligence requests
- Gather required information from internal teams (e.g. IT Security Legal Compliance)
- Ensure responses are accurate consistent and submitted on time
- Maintain records of completed due diligence activities and supporting evidence
- Help improve templates FAQs and standard responses to enhance efficiency and clarity
- Identify common client questions or pain points and suggest improvements
- Support broader GRC initiatives where needed
- Excellent written and verbal communication skills
- Strong customer service mindset with a professional and helpful approach
- Highly organized with good attention to detail
- Ability to manage multiple requests and deadlines simultaneously
- Comfortable working with a variety of stakeholders at different levels
- 2- 5 years of prior experience preferably in an information security or client facing role.
- Bachelors degree preferred equivalent experience and/or certifications also considered.
- Basic understanding of information security risk compliance or GRC concepts
- Experience responding to client questionnaires or thirdparty assessments
- Familiarity with standards such as ISO 27001 SOC 2 orsupplier due diligence processes
- Full support will be provided to build knowledge in information security and GRC
- Ideal for someone early in their infosec or risk career or transitioning into the field
- A positive attitude and willingness to learn are more important than deep technical expertise
- Enjoys working in a clientfacing or serviceoriented role
- Is confident communicating complex topics in a clear friendly way
- Wants to develop a career in information security without needing a technical background
#LI-JB1 #ASSOCIATE
What You Can Expect from Us
At ISS STOXX our people are our driving force. We are committed to building a culture that values diverse skills perspectives and experiences. We hire the best talent in our industry and empower them with the resources support and opportunities to growprofessionally and personally.
Together we foster an environment that fuels creativity drives innovation and shapes our future success.
Lets empower collaborate and inspire.
Lets be #BrilliantTogether.
About ISS STOXX
ISS STOXX GmbH is a leading provider of research and technology solutions for the financial market. Established in 1985 we offer top-notch benchmark and custom indices globally helping clients identify investment opportunities and manage portfolio risks. Our services cover corporate governance sustainability cyber risk and fund intelligence. Majority-owned by Deutsche Börse Group ISS STOXX has over 3400 professionals in 33 locations worldwide serving around 6400 clients including institutional investors and companies focused on ESG cyber and governance risk. Clients trust our expertise to make informed decisions for their stakeholders benefit.
We are proud to offer the following featured benefits
- Medical Dental and Vision coverage
- 401(k) with a company match up to 9% including a Safe Harbor contribution
- Flexible Spending Account (FSA) and commuter benefit programs
- Generous paid time off
- Volunteer Day
- Paid parental leave
- Hybrid working options
Institutional Shareholder Services Inc. (ISS) is an equal employment opportunity employer and does not discriminate against any employee or applicant because of race color ethnicity creed religion sex age height weight citizenship status national origin social origin sexual orientation gender identity or gender expression pregnancy status marital status familial status mental or physical disability veteran status military service or status genetic information or any other characteristic protected by law (referred to as protected status). All activities including but not limited to recruiting and hiring recruitment advertising promotions performance appraisals training job assignments compensation demotions transfers terminations (including layoffs) benefits and other terms conditions and privileges of employment are and will be administered on a non-discriminatory basis consistent with all applicable federal state and local requirements. For more information please view is committed to complying fully with the Americans with Disabilities Act (ADA) and other applicable federal state and local laws. ISS is also committed to ensuring equal opportunity in employment for qualified person with disabilities. ISS prohibits discrimination against applicants and employees on the basis of disability as it pertains to the job application and hiring process and other terms and conditions of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process please contact . This email is created exclusively to assist disabled job seekers where disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages sent for other purposes such as following up on an application or other technical issues not related to a disability will not receive a response.
Required Experience:
IC
About Company
Institutional Shareholder Services is the world’s leading provider of corporate governance and responsible investment solutions.