Inbound Operations Team Leader (330 AM Start)

Pay is based on several factors which vary based on include labor markets and in some instancesmay include education work experience and addition to your pay Target cares about and invests in you as a team member so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs which may include medical vision dental life insurance and more to help you and your family take care of your whole benefits for eligible team members include 401(k) employee discount short term disability long term disability paid sick leave paid national holidays and paid competitive benefits from financial and education to well-being and beyond at ABOUT TARGET

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture.Learn more about Target here.

ALL ABOUTGENERAL MERCHANDISE

Expertsofoperations process andefficiency whoenable a consistent experience for our guests by ensuring productmerchandised and available accurately priced and signed on the sales floor. The General Merchandise and Food Sales team leads inbound outbound replenishmentand promotional signing processes for allGeneral Merchandise (GM)areas of the store. This team leads Food & Beverage and Food Service providing a fresh and food safe experience. Experts enable efficient delivery to our guests by owning pickpackand ship fulfillment work.

TheInboundteamare experts at unloadingtrailer deliveries and preparing the merchandise to be stocked on the sales floor.

At Targetwe believe in ourleadershaving meaningful experiences that help them build and develop skills for a career. The role of an Inbound Operations Team Leader can provide you with theskills and experience of:

• Guest service fundamentals and experience building a guest-first culture on your team

• Retail business fundamentalsincludingdepartment sales trends inventory management guest shopping patternspricingand promotions strategies

• Planningdepartment(s) daily/weekly workload to support business priorities and deliver sales goals

• Leadinga team ofhourlyteam members including skills in interviewing developing coachingevaluatingandretainingtalent

As an Inbound OperationsTeamLeader no two daysare ever the same but a typical day willmost likelyincludethe following responsibilities:

• Consistently deliver guest experience commitments to create an Easy Inspiring and Friendly guest experience

• Ensures every team member understands is trained and consistentlydelivers onTargets guest experience commitmentsand consistent operations

• Actively observes and provides feedback holding team members accountable while recognizing great guest experience moments

• Reviews area guest financial and team outcome metrics toidentify opportunities takes action to improve andaligns team on the right behaviors and execution celebrates wins drives results that deliver outcomes and elevates the guest experience

• Understanding sales goalsandplansandexecuting daily/weekly workload todeliverdepartment and store sales goals and guest engagement

• Leading and sharingexpertiseinoperationsfreshnessaccuracyand efficiency

• With guidance from your direct leaderestablishclear goals and expectations and hold team membersaccountableto expectations

• Withtheguidanceof your directleaderutilizeyourworkload planning toolsto complete all scheduled workload ensuring areas areguest ready at store open

• Assign daily tasks to TMs based on planned workload and guest traffic patterns ensuring alignment with weekly and monthly business priorities set by yourdirectleader

• Assess all GMbackroom sales floorareasand reviewreporting toidentifygaps and develop a plan to resolveany issuesidentified

• Enable a consistent experience for our guests byensuringproductisavailable for purchase

• Assistyourdirect leaderinleadingandfollowing upon organizational and operationalchange

• Withguidance andassistancefrom your direct leaderbuild a team of GMExperts frominitialselectionthroughonboarding and members through ongoing training and direction by giving direction and providing feedback whenvalidatingwork completion

• Demonstrateinclusivity by valuing diverse voices and approaches being authentic and respectful and creatingequitableexperiences

• Demonstrate a culture of ethical conductsafetyand compliance;lead team to work in the same way and hold others accountabletothis commitment

• Lead anddemonstratea safety culture through modeling and recognizing safe behaviorsidentifyingand correcting hazards holding team accountable to following safety expectationsassistingwith incident response and reporting/investigating injuriestimelyand accurately

• Model the execution of physical security processesin order toenhance the instore security culture

• Support merchandise protection strategies across the total storeincluding ordering storage and application as directed by best practices

• If applicable as akeycarrier follow all safe and secure training and processes

• Occasionally assume store-level leadership on duty (LOD) responsibilities to enable the guest experience for the store during assigned shifts based on store needs

• Addressall store and offsite emergency and compliance needs

• Support guest services suchas back-up cashier order pick up (OPU) andDriveup (DU)andmaintaina compliance culture while executing those duties such as compliance with federal state and localadult beveragelaws

• All other dutiesbasedon business needs

WHAT WE ARE LOOKING FOR

This may be the right job for you if:

• You enjoy interacting and helping others - including guests thatshopour store and fellow team members you work with

• You thrive in a fast-moving highlyactiveand physically demanding role where teamwork flexibility and creative problem solving are key to success

• You are open toworkingavariablework schedule with varying hoursdaysor shifts (including nights weekendsholidays closing shiftsand other peak shopping times)

The good news is that wehave some amazing training that will help teach you everything you need to know to be an Inbound Operations there are a fewthingsyouneedfrom the get-go:

• High school degree or equivalent

• Age18or older

• Previousretail experience preferred but notrequired

• Lead and hold others accountable

• Learn and adapt to current technology needs

• Work independently and as part of a team

• Manage workload and prioritize tasks independently

• Capability to remain focused and composed in a fast-paced environment andaccomplishmultiple tasks within establishedtimeframes

• Welcoming and helpful attitudetoward all guests and other team members

• Effective communication skills

We are an awesome place to work and care about our teams so we want to make sure we are clear on a few more basics that we expect:

• Access all areas of the building to respond to guest or team member issues

• Interpret instructionsreportsand information

• Accurately handle cash register operationsas needed

• Climb up and down laddersasneeded

• Scan handle and move merchandise efficiently and safely including frequently liftingcarrying and moving merchandise up to 44 pounds throughout the duration of a shift withoutadditionalassistance from others. This task involves repetitive bending twisting reaching and rotating motions

• Flexible work schedule (e.g. nightsweekendsand holidays);reliable and promptattendance necessary
• Although the role is full-time it does not come with a guarantee of 40 hours each week. Hours will depend on the needs of the business and may fluctuate as required

• Capable of working in and exposure to varying temperatures humidity and other elements while performing certain job duties including but not limited to Drive-Up carryout etc.

• Ability to remain mobile for the duration of a scheduled shift (shift length may vary)