In-Home Sales Specialist
Palmdale, CA - USA
Job Summary
Competitive Salary: Total Compensation opportunity for top performers of $180000 and above (consisting of a base annual salary of $40000 plus UNCAPPED commission)
Your Impact
The In Home Sales Specialist is a vital role in Services sales execution providing customers the right home improvement products with the best service and value from the comfort of their Home Sales Specialist deliver a superior client experience by accurately assessing customer needs and swiftly creating a final quote/proposal. This associate spends most of their time in our customer homes or other locations to discuss project plans. The In Home Sales Specialist must be comfortable owning the customer relationship and engaging in conversation to understand customer needs providing product and project consultation and overcoming challenges to closing sales. To succeed in this role this associates must demonstrate: strong sales acumen the ability to generate and drive new business opportunities and maintaining store relationships connectivity and a healthy pipeline proven abilities to meet and exceed sales goals and objectives and be committed to service excellence.
Travel Requirements: This role requires frequent traveling between customer sites.
What You Will Do
Discover customers needs and offer solutions to them through the companys services or products
Become an expert in our product offerings and serve as a go-to source for clients who want more information concerning our products
Responsible for meeting sales objectives
Maintain a strong relationship within assigned territory thru active engagement in the store and assigned region.
Provides SMART customer service at all times through the daily execution of Lowes customer service policies procedures and programs
Listens to and responds knowledgeably and promptly to customer and employee questions by walking them through projects when necessary
Communicates information to customers regarding all stock special order merchandise feature benefits application and warranty information related to Lowes programs
Builds client relationships asking qualifying questions to fully understand and assess client needs
Overcomes client objections by understanding client motivations and desired project outcomes
Captures accurate measurements confirms client product selections reviews next steps and gains a scheduled commitment (i.e. confirmed date and time) for follow-up
Follows-up with clients who have not made a buying decision when the company runs promotions
Calls clients 24 hours in advance to confirm appointments
Prepares for all upcoming appointments by coordinating calls products and activities
Works with general contractors and/or installers to quote sell and produce accurate jobs
Keeps appointment calendar active and updated so that associates may schedule appointments for them
Provides detailed/comprehensive updates to Services Territory Sales Manager during 1-1 meetings
Delivers paperwork to the store and project information to the appropriate store to ensure projects are produced accurately and on a timely basis
Maintains project folders and ensures all paperwork (e.g. contracts pricing worksheets and proposal documentation) is filled out according to policy
Maintains all collateral samples forms and paperwork and ensures all samples are clean workable and prepared for client demonstration
Takes all necessary safety precautions when visiting customers in their home
Although majority of time is spent outside of store this individual must adhere to all safety requirements when in the store and is held to the same safety measures of other associates.
Minimum Qualifications
High School or GED and 1-2 years residential construction experience (e.g. home building or renovations) OR face-to-face sales experience (alternative to experience as a Lowes Sales Specialist)
DL NUMBER - Driver License Valid and in State - Valid drivers license with reliable transportation and ability to pass MVR screen in accordance with company requirements
If the state or local municipality requires a salesperson license for this position you must either be licensed or pass the requisite licensing exam within sixty (60) days of starting employment in this position
Preferred Skills/Education
1-2 years experience using Lowes or other similar selling CRM systems (e.g. M2O)
1-2 years In-home or commission-based sales experience
Schedule Requirements
- Available to work flexible hours Tuesday through Saturday.
Benefits
- 401k with up to 4.25% match
- Discounted Employee Stock Purchase Plan (15% discount of strike price)
- Tuition-Free Education
- 10-week Maternity/Parental Leave
- 10% Associate Discount
For information about our benefit programs and eligibility please visit Salary: Total Compensation opportunity for top performers of $150000 and above (consisting of a base annual salary of $40000 plus commission). Starting rate of pay may vary based on factors including but not limited to position offered location education training and/or experience. For information regarding our benefit programs and eligibility please visit Working at one of the largest retail companies has its perks. We offer exceptional benefits and wellness programs for eligible full-time and part-time associates tailored for many different lifestyles. Our benefits range from health vision and dental insurance to paid vacation tuition assistance and parental and family-building benefits. Plus we offer learning and development opportunities to help our associates grow their skills and achieve their goals. Health Dental and Vision insurance Life and Disability insurance Paid time off based on role tenure and locality including vacation holidays sick and volunteer time Flexible spending and health savings accounts 401(k) Retirement account with company match Employee Assistance Program with concierge work/life services and no-cost counseling for all kinds of needs Education support programs including tuition assistance and trade skills scholarships Business Travel Accident insurance Maternity and Parental leave Adoption assistance Lowes Associate Discount and broad discount platform Other discretionary benefits (based on eligibility) include annual bonuses enrollment in Lowes Employee Stock Purchase Plan and/or deferred compensation plan and grant awards About Lowes Lowes Companies Inc. (NYSE: LOW) is a FORTUNE 100 home improvement company with total fiscal year 2025 sales of more than$86 billion. Lowes employs approximately 300000 associates and operates over 1750 home improvement stores 540 branches and 120 distribution centers. Lowes is a core value S&P 500 equity stock and a dividend aristocrat. Based inMooresville N.C. Lowes supports the communities it serves through programs focused on creating safe affordable housing improving community spaces helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information visit. Lowes is an equal opportunity employer and administers all personnel practices without regard to race color religious creed sex gender age ancestry national origin mental or physical disability or medical condition sexual orientation gender identity or expression marital status military or veteran status genetic information or any other category protected under federal state or local law.
Required Experience:
IC
About Company
Shop tools, appliances, building supplies, carpet, bathroom, lighting and more. Pros can take advantage of Pro offers, credit and business resources.