IMPACT Specialist (grant-funded) Stratford, NJ

Number of Positions in Requisition

1

Job Details

The IMPACT Specialist is a specialist-level program implementation and patient navigation professional who supports screening follow-up referral and linkage-to-care initiatives across clinical and community settings. Based on program assignment the role develops and refines workflows coordinates with internal teams and external partners conducts patient outreach and individualized navigation maintains accurate program data and uses operational findings to improve access and outcomes. Assignments may include infectious disease preventive health chronic disease cancer screening health-related social needs or other priority areas. The Specialist may provide functional direction training work assignment and case review for navigators students or other program staff while working under general supervision.

Job Description

Essential Functions

Program Implementation and Workflow Development

• Lead or support implementation maintenance and continuous refinement of assigned screening follow-up referral and linkage-to-care workflows across clinical or community settings.
• Assess operations identify gaps or barriers and collaborate with clinical operational technical and program stakeholders to design and implement practical solutions.
• Build staff understanding and adoption of program processes through relationship building education coaching and responsive troubleshooting.
• Coordinate with IMPACT leadership and other initiative teams to standardize core processes share effective practices and support responsible program expansion.

Patient Assessment Follow-Up and Navigation

• Review assigned screening results referrals test results or care gaps and determine needed follow-up according to established program criteria and workflows.
• Engage patients to clarify needs priorities barriers preferences eligibility insurance or benefit considerations and other factors relevant to successful connection to services.
• Identify best-fit internal government or community resources; implement referrals; schedule or facilitate appointments; assist with required steps or paperwork; and provide ongoing navigation until loop closure.
• Communicate results referral status and unresolved barriers within role scope and approved protocols using established escalation pathways for clinical or safety concerns.
• Manage a structured caseload and document outreach interventions referrals milestones outcomes and unresolved needs accurately and promptly.

Data Management Reporting and Improvement

• Collect validate reconcile and maintain required program data related to screening referrals patient outreach navigation activities linkage milestones service receipt and outcomes.
• Ensure documentation is accurate timely complete and consistent with privacy program organizational and funder requirements.
• Monitor operational performance and patient outcomes; identify gaps inequities delays unmet needs or workflow failures; and recommend or implement improvements with program leadership.
• Prepare recurring summaries and contribute to reports presentations partner updates funder deliverables program evaluation and quality improvement activities.

Minimum Qualifications

• Associates Degree in Public Health Healthcare Administration or a related field or
• Bachelors Degree in Public Health Healthcare Administration or a related field
• 3 years experience in healthcare or benefits assistance particularly direct patient care public health social work case management or customer service
• Proficiency in use of Microsoft Word Excel Outlook
• Proficiency in data entry and familiarity with electronic health record systems
• Ability to utilize resources effectively to overcome challenges and find solutions
• Ability to multitask problem-solve and work in a fast-paced environment

Preferred Qualifications

• Bilingual skills (English/Spanish)
• Prior experience working in a healthcare setting
• Prior experience in community engagement or customer service

Additional Qualifications

• Ability to stand or sit for extended periods
• Ability to perform computer searches and telephonic outreach
• Ability to work in hospital setting
• Comfortable wearing personal protective equipment (PPE) as required by hospital guidelines
• May require weekend or holiday shifts depending on hospital needs
• Requires travel to various on-site locations to conduct screenings support on site staff/students troubleshoot workflows etc.

Physical Demands
Lift and carry 40-50 lbs. Examples: Push/pull patients on bed stretcher (requires 29 lbs. push force) lateral transfers up to 50 lbs. of the patients weight. Frequent to continuous standing/walking. Patient transporters can walk 8-10 miles per shift. *Patient care providers may be required to perform activities specific to their role including kneeling bending squatting and performing CPR.

Job Description Disclaimer: This position description provides the major duties/responsibilities requirements and working conditions for the position. It is intended to be an accurate reflection of the current position however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Salary Range

$49555.65 to $70616.32 Annual

The actual hiring rate will be determined based on candidate experience skills and qualifications. This position is not eligible for an annual incentive.

Positions posted as annual salaries reflect an estimated amount for a 1.0 Full-Time Equivalent (FTE) (i.e. 40 hour equivalent)) positions for less than 1.0 FTE will be prorated.)

Work Shift

Workday Day (United States of America)

Worker Sub Type

Regular

Employee Entity

Thomas Jefferson University

Primary Location Address

18 East Laurel Road Stratford New Jersey United States of America

Nationally ranked Jefferson which is principally located in the greater Philadelphia region Lehigh Valley and Northeastern Pennsylvania and southern New Jersey is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65000 people strong dedicated to providing the highest-quality compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrows professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic clinical and applied research. Thomas Jefferson University home of Sidney Kimmel Medical College Jefferson College of Nursing and the Kanbar College of Design Engineering and Commerce dates back to 1824 and today comprises 10 colleges and three schools offering 200 undergraduate and graduate programs to more than 8300 students. Jefferson Health nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.

Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age race color religion creed sexual orientation gender gender identity marital status pregnancy national origin ancestry citizenship military status veteran status handicap or disability or any other protected group or status.

Benefits

Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues including medical (including prescription) supplemental insurance dental vision life and AD&D insurance short- and long-term disability flexible spending accounts retirement plans tuition assistance as well as voluntary benefits which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues including those who work less than part-time(including per diemcolleagues adjunct faculty and Jeff Temps) have access to medical (including prescription) insurance.