Imaging Service Center Supervisor

State Treasurer

Job Location:

Wake County, NC - USA

Monthly Salary: $ 52592 - 92036

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Agency

Dept of State Treasurer

Division

Retirement Division

Job Classification Title

Program Supervisor I (NS)

Position Number

Grade

NC14

About Us

Our mission is to preserve protect and sustain the states pension and healthcare plans generate investment returns in excess of comparable public pensions properly account for and report on all funds that are deposited invested and disbursed through the North Carolina Department of State Treasurer assure the financially sound issuance of debt for state and local governments maintain the states AAA bond rating and provide exemplary service across all divisions of the Department.

Description of Work

The primary purpose of this position is to provide batch imaging for all work by prepping scanning and indexing records into IT systems for other divisional sections to process in an accurate and timely manner. This position is also responsible for the intake imaging and delivery of incoming U.S. position also provides daily supervision to a group of employees assigned to member maintenance functions including processing beneficiary forms and other member requests received by mail.

Knowledge Skills and Abilities/Management Preferences

Qualified applicants must possess and application must clearly reflect work experience that demonstrates the following:

Experience in supervision of high-volume work
Experience in prepping scanning and indexing records
Experience in computer navigation
Experience in policy interpretation and providing technical insight

Management Preferences:

Experience working in public sector/state government/related environment
Familiarity with On Base Unity Client and Microfiche software

Salary Range - $52592 - $92036

Position is Non-exempt under FLSA Overtime

Minimum Education and Experience

Some state job postings say you can qualify by an equivalent combination of education and experience. If that language appears below then you may qualify through either years of education years of directly related experience OR a combination of both. See for details.

The minimum Education and Experience is a bachelors degree from an appropriately accredited institution and three (3) years of experience related to the area of assignment; or an equivalent combination of training and experience.

Important: This posting closes at 11:59:59 PM the night BEFORE the End Date above.

If you have student loans becoming a state employee includes eligibility for the Public Service LoanForgiveness Program. Visit to learn more.

This position currently qualifies for a hybrid telework option with routine office and remote workdays. The NC Department of State Treasurer trusts our employees to be self-motivated and successful in hybrid/remote roles. Telework options are subject to change at the discretion of management.

NC State Health Benefits:
The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options standard and supplemental retirement plans and the NC Flex program (numerous high-quality low-cost benefits on a pre-tax basis). Employees also receive paid vacation sick and community service addition paid parental leave is available to eligible employees.

Visit the website forState Benefits

Supplemental and Contact Information

The North Carolina Department of State Treasurer (DST) is an Equal Opportunity Employerthat embraces an Employment First philosophy which consists of complying with all federallaws state laws and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DST:NCTreasurer NC Treasurer.

DST uses the Merit-Based Recruitment and Selection Plan to fill positions with the most qualified individuals. Hiring salary will be based on relevant qualifications internal equity and budgetary considerations pertinent to the advertised position.

In accordance with the Governors Executive Order 303 our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved. We invite all potential applicants to apply for positions for which they may be qualified.

Application Process
Be sure to complete the application in its entirety. Resumes will not be accepted in place of completing this application.

Information should be provided in the appropriate areas to include the following: Education including high school and all degrees obtained Work Experience and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.
Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions you must provide supporting information within the Work Experience section of the application to support your answers.
Applicantsmaybe subject to a criminal background check. All candidates selected for positions considered Positions of Trustwill besubject to a criminal background check.
Due to the volume of applications received we are unable to provide information regarding the status of your application over the phone. To check the status of your application please log in to your account. Upon the closing date applications are Under Review and will be screened by Human Resources for qualified applicants. The hiring process may take several weeks.
Degrees must be received from appropriately accredited institutions. Transcripts and degree evaluations may be uploaded with your State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent.
For a list of organizations that perform this specialized service please visit the NACES membership website at
Credit Verification
Degrees must be received from appropriately accredited institutions. Transcripts degree evaluations and cover letters may be uploaded with your application.
Veterans and National Guard Preference
- Applicants seeking Veterans Preference must attach aDD-214 Member-4 Form(Certificate of Release or Discharge from Active Duty) to their applications.
- Applicants seeking National Guard Preference must attach an NGB 23A (RPAS) along with the state application if they are a current member of the NC National Guard in good standing.
- Applicants who are former members of either the NC Army National Guard or the NC Air National Guard with honorable discharge and six years of creditable service must attach a copy of the DD 256 or NGB 22 along with the state application.
ADA Accommodations
Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA) DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment DHHS will ensure that people with disabilities or known limitations covered by the PWFA are provided with reasonable accommodation. If reasonable accommodation is needed to participate in the job application or interview process please contact the person indicated below.
Background Check
- The selected candidate will be subject to a criminal history background check through Castle Branch.
- One or more of the following may also be reviewed depending on the nature and requirements of the position: employment history professional references credit history and educational verification (i.e. degree license or official transcript).
- The selected candidate will be required to pass the background check to the satisfaction of the North Carolina Department of State Treasurer. All offers of employment are conditional until the satisfactory completion of the background check.
EEO Statement
The State of North Carolina is an Equal Employment Opportunity Employer and is dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination harassment or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy childbirth or related medical conditions; and for religious beliefs observances and practices.
Contact Information:
If there are any questions about this posting other than your application status please email the NC Department of State Treasurer at .
Minimum Education and Experience
Some state job postings say you can qualify by an equivalent combination of education and experience. If that language appears below then you may qualify through EITHER years of education OR years of directly related experience OR a combination of both. See the Education and Experience Equivalency Guide for details.
EEO Statement
The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination harassment or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy childbirth or related medical conditions; and for religious beliefs observances and practices.
Recruiter:
Leonard C Harper
Recruiter Email:

Required Experience:

Manager

AgencyDept of State TreasurerDivisionRetirement DivisionJob Classification TitleProgram Supervisor I (NS)Position NumberGradeNC14About UsOur mission is to preserve protect and sustain the states pension and healthcare plans generate investment returns in excess of comparable public pensions properly...