ICBA PAYMENTS SPECIALIST, RISK OPERATIONS

ICBA Payments is seeking a Specialist Risk Operations to help transform a steady 40-year business supporting the nations community banks to the future of payments. The Specialist Risk Operations is responsible for managing the operations lifecycle of bank customer and vendor contracts/agreements maintaining accurate operational and risk-related records and supporting vendor governance activities. This role ensures that contract/agreement documentation system data and reporting are complete accurate and aligned with standards. The Specialist partners crossfunctionally to support contract and product administration vendor oversight and operational reporting. The position also identifies opportunities to enhance data accuracy operational efficiency and customer and vendor position is open to candidates in the Washington DC and Atlanta Youll DoMaintain and update customer databases to ensure accuracy of contract product and agreement records; proactively resolve with Legal and internal teams to clarify and respond to non-standard or complex contract endtoend process documentation is maintained including inputs outputs and responsible and complete monthly contract enrollment and network sponsorship billing reports for vendor partners (FIS Fiserv Visa Mastercard).Maintain document repository for Operations agreements and other needed with internal teams card networks processors and issuing partners to ensure timely communication of contract and agreement status and respond to day-to-day customer and vendor correspondence related to payments contracts and identify and recommend enhancements to reporting and operational processes to improve accuracy efficiency and customer as backup support for Operations processes including licensing billing invoicing and business owners vendor onboarding and offboarding processes and associated including due diligence and master data business owners in managing vendor relationships. Support vendor risk management processes and and monitor CRM records including FLPP customer profiles and with audits performed by Payments or vendor partners and ensure discrepancies are leadership in assessing identifying and supporting mitigation of risks associated with thirdparty vendors financial and operational leadership with development of processes and reporting to define measure and monitor risks across financial and operational domains associated with our cross functionally to ensure consistent application of risk analyze and report on trends related to bank You Bring 5 years of relevant experience or bachelors degree in related field required.3 5 years in vendor management contract administration or risk management strongly experience supporting Financial Services card debit and/or credit program strongly analytical skills and ability to parse and analyze large sets of vendor data spot trends and find stakeholder management and negotiation skills capable of bridging the gap between technical teams and external with vendor management systems (VMS) procurement software and advanced Microsoft Office Suite (especially Excel).Strong organizational and time management skills with the ability to prioritize and manage multiple tasks attention to detail and customer service written and verbal communication recognize that candidates may not meet every qualification listed. If your background and experience are close to what were seeking we encourage you to of Working at ICBAGenerous and competitive benefits package401(k) savings plan offering 100% employer match of up to 6% of annual work environment monthly work from home stipends and flexible work hoursFitness discounts telemedicine on-demand therapy and work-life balance toolsTuition reimbursement and allowances for professional developmentFrequent company social eventsFriendly and inclusive workplace cultureThe target annual salary range for this role is currently $55000 to $75000 based on a regular full-time schedule. The amount of compensation offered will be determined by several factors including but not limited to experience qualifications location market data and internal equity. ICBA is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. ICBA does not discriminate on the basis of race ethnicity religion sex color national origin age sexual orientation gender identity or expression mental or physical disability genetic information veteran status or on any other basis prohibited by applicable Independent Community Bankers of America (ICBA)s guiding mission is to create and promote environments where community banks flourish. We are: Dedicated advocates providing community bankers policymakers and the public with authoritative insights and resources to support and strengthen community banking. Knowledgeable applying their expertise to offer personalized service that addresses the distinct challenges and opportunities facing community banks. Community-centered driving meaningful change that strengthens community banks and the communities they serve. We turn commitment into action and deliver real workplace culture is built on our core values: Caring -We support and prioritize your well-being and professional growth. Connected - We foster strong relationships that create meaningful impact. Collaboration We are team-oriented and results driven where diverse perspectives are valued and innovative ideas are encouraged to achieve our common ICBA and further your career while making a lasting impact!