IC Consultant

I/C Consultant
TUNNEL HILL USX TERMINAL
Monday - Friday 8AM - 6 PM
Position open to remote: No
Grade: ES11
Compensation Range: $48800-$61000

Who We Are:
Relentlessly Delivering Big Ideas.U.S. Xpress is one of the nations largest asset-based trucking companies. But the most valuable asset we offer isnt tractors trailers or even our exclusive cutting-edge technology. Its the collective brainpower of thousands of visionaries and problem-solvers. Together we are revolutionizing the transportation industry by providing innovative custom solutions. And here we believe in the sanctity of a promiseboth to our customers and our people. When we focus our varied talents on reshaping the future of transportation thats what we call the POWER OF U.S.

Why U.S. Xpress
Right Role. Right Tools. Right People. We invest in our talent starting on day one. You will be provided with personal and professional development opportunities that complement your interests and encourage you to build a career youre passionate about. Whether it is employee stock options profit-sharing 401K professional development or our competitive pay we help prepare you for the future. Be part of an organization that values out-of-the-box thinking and rewards employees for going above and beyond. Curious about the other benefits of working with us Check out other perks below!

• Medical Dental and Vision
• Basic/Supplemental Life
• Accidental Death/Dismemberment
• Health Savings Accounts
• Flexible Savings Accounts
• Company Paid Holidays
• Paid Time Off
• 401k with Employer Matching Contribution
• Employee Stock Purchase Plan
• Paid Parental Leave
• Short Term Incentive Program
• Employee Assistance Program
• Pet Insurance

Who We Are:

Relentlessly Delivering Big Ideas. U.S. Xpress is one of the nations largest asset-based trucking companies. But the most valuable asset we offer isnt tractors trailers or even our exclusive cutting-edge technology. Its the collective brainpower of thousands of visionaries and problem-solvers. Together we are revolutionizing the transportation industry by providing innovative custom solutions. And here we believe in the sanctity of a promiseboth to our customers and our people. When we focus our varied talents on reshaping the future of transportation thats what we call the POWER OF U.S

What Youll Do:

We are looking for a Driver Leader to come in and execute on our initiatives daily with an obsession around driver satisfaction and customer focus. A successful Driver Leader will be flexible and ready to adapt to the ever-changing needs of the industry and challenge of the day.

Supervise driver performance according to Variant policies DOT regulations all other federally or locally mandated rules/laws/guidelines.

Directly supervise multiple drivers at any given time (new hires drivers off truck drivers needing additional training support etc.).

Responsible for the satisfaction of a driver while they are over the road.

Makes recommendations for performance documentation to include promotions and/or terminations.

Responsible for addressing issues and disputes for drivers.

Promote safe operations.

Manage driver and make capacity available by maintaining seated truck count accurate driver PTAs.

Ensures drivers and equipment (i.e. fleet maintenance programs etc.) are performing as necessary to provide on-time service.

Manage company performance objectives with drivers and monitor that performance.

Ensure on time service is met; address possible service issues in a timely manner while coordinating with USX Customer Service when applicable.

• Communicate service deviations to Customer Service in a timely manner.
• Collaborate cross-functionally to continue to drive the culture and live out our mission and core values.
• Answer incoming phone calls live chats and emails to assist drivers with delays service issues trailers payroll etc.
• Monitor and Manage KPIs around P&L Fuel Management and Utility.

Supervisory Responsibility:30-50 Drivers

What Were Looking For:

Education

Bachelors degree or equivalent experience required

Experience

2 years of experience in driver or customer facing role required

Skills/Certifications

Proficient with Microsoft Office suite

Good written and oral communication skills

Good interpersonal skills

Good judgment and problem-solving skills

Work Environment / Physical Requirements Normal office settings

Work Environment / Physical Requirements Normal office settings.

This job description indicates the general nature and level of work expected for this position. It is not designed to cover or contain a comprehensive listing of activities duties or performing this job may be asked to perform other duties as required and the responsibilities of the position may change. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

U.S. Xpress is an Equal Opportunity Employer committed to creating and maintaining a diverse workforce.

This role will remain open until it has been filled.

NA

Required Experience:

Contract