HVAC Service Manager-Sales Experience All American

• 401(k) matching
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

• Direct the daily operations of the HVAC Service Division.
• Drive service department sales revenue and profitability.
• Generate sales leads and identify opportunities for HVAC repairs replacements upgrades and additional services.
• Prepare and present job estimates and proposals to customers.
• Promote and grow maintenance and service agreement programs.
• Follow up on open estimates and sales opportunities to help increase close rates.
• Coach HVAC technicians on identifying customer needs and presenting appropriate service and replacement options.
• Track sales performance technician production average ticket close rates maintenance agreements and other key performance indicators.
• Schedule direct and provide technical support to HVAC technicians to meet service demands and customer expectations.
• Maintain a strong focus on customer service and customer retention.
• Supervise and provide leadership to HVAC service technicians.
• Recruit onboard train and develop HVAC technicians as needed to support department growth.
• Review technician performance and establish individual improvement and production goals.
• Review completed work to ensure quality meets company standards technical requirements and safety procedures.
• Conduct regular one-on-one and team meetings with HVAC technicians.
• Establish and maintain ongoing technical customer service and sales training programs for field personnel.
• Develop and monitor departmental budgets revenue goals sales goals and profitability targets.
• Review work orders invoices estimates and technician time reports for accuracy.
• Utilize ServiceTitan to monitor service operations technician performance sales opportunities reporting and departmental KPIs.
• Ensure required equipment and parts are ordered in a timely manner to meet service deadlines.
• Maintain and develop supplier and vendor relationships.
• Ensure HVAC technicians follow all company policies procedures and safety requirements.
• Oversee fleet maintenance and ensure service vehicles are properly maintained.
• Stay current on HVAC equipment products OEM training service techniques and industry developments.
• Coordinate manufacturer and technical training for HVAC technicians.
• Work closely with other department managers and company leadership to achieve overall company revenue growth and operational goals.

• Minimum 5 years of HVAC service management or related leadership experience.
• Proven HVAC sales experience with a demonstrated ability to generate revenue and close sales opportunities.
• Strong knowledge of residential HVAC service repair replacement and maintenance.
• Experience generating estimates and presenting HVAC repair and replacement options to customers.
• Experience developing and selling maintenance/service agreements.
• ServiceTitan experience preferred
• Strong understanding of HVAC and refrigeration systems.
• Technical aptitude with knowledge of applicable codes and the ability to troubleshoot and develop solutions.
• Excellent customer service and relationship-building skills.
• Strong leadership and coaching skills with the ability to improve technician performance.
• Ability to manage sales goals budgets KPIs and departmental profitability.
• Excellent verbal and written communication skills.
• Highly organized with the ability to manage multiple priorities and assignments.
• Strong computer and reporting skills.
• Self-motivated with a strong desire for continued improvement and the ability to motivate technicians to improve their performance.
• Professional appearance and demeanor.
• Strong closer with the ability to build trust with customers and lead a high-performing service team.
• Valid drivers license.
• Ability and willingness to work occasional nights weekends and holidays as required.

If youre looking for a career that offers flexibility job stability strong pay benefits and more then youve come to the right place!