HVAC Service Coordinator (HVAC Industry Exp. Req.)

HVAC Service Coordinator (HVAC Industry Exp. Req.)
Location: Glassboro NJ (100% On-site)
Salary: $50000-$60000 Annual Bonus Annual Raises
Benefits: Medical Dental Vision Life Disability 401K w/ 5% match PTO Sick Days Holidays
Job Type: Full-Time
Typical Hours: Monday- Friday 7AM-3PM or 8AM-4PM (Flexible)
Start Date: ASAP
Sponsorship: Not Available
Relocation Assistance: Not Available

HVAC Service Coordinator (HVAC Industry Exp. Req.) Description

Our client in the HVAC industry is looking for an Account Coordinator to add to their team in Glassboro this role you will support customer accounts by responding to requests coordinating service activity preparing quotes ordering materials and communicating job updates. The ideal candidate will have HVAC industry experience along with the ability to effectively coordinate between customers field technicians and internal teams. To be successful you must be self-motivated well organized and comfortable managing multiple assignments in a fast-paced office environment. This is a wonderful opportunity to join a small close-knit team with a great work environment and play an important role in supporting daily service operations.

HVAC Service Coordinator (HVAC Industry Exp. Req.) Responsibilities

Respond to customer outreach & requests; communicate service needs to internal teams
Provide customers with scheduling information job updates and completion notifications
Prepare customer quotes based on information provided by field technicians
Communicate with the Service Manager regarding daily customer account and service activity
Place purchase orders for materials required to complete customer jobs
Maintain up-to-date job status and workflow information within systems and databases
Complete accurate data entry and maintain customer and service records
Prioritize multiple assignments and customer requests to support timely service delivery
Clearly communicate customer needs job updates and solutions to teammates

HVAC Service Coordinator (HVAC Industry Exp. Req.) Qualifications

Experience working in the HVAC industry is required
Experience in a client-facing or customer-facing role is required
Strong computer skills accurate data entry & comfortable learning new software is required
Clear and professional written and verbal communication skills are required
Ability to work 100% on-site is required