HVAC General Manager

General Manager/Branch Manager/Operations Manager

Jacksonville FL

$150000 - $% Bonus

A General Manager is required to lead operations across HVAC electrical and plumbing service lines with full responsibility for branch performance team leadership customer satisfaction and operational growth. This role is suited to an experienced operations leader with a strong background in home services HVAC electrical plumbing or related industries who can drive performance through effective people management financial oversight and process improvement.

The General Manager will oversee daily operations while managing key business objectives including P&L performance service quality customer relationships and team development. This is an opportunity for an established leader to take ownership of branch performance and support continued operational success.

General Manager/Branch Manager/Operations Manager Benefits:

• $150000 - $170000 base salary with a 40% bonus opportunity
• Medical dental and vision insurance options
• Company-paid basic life AD&D and long-term disability insurance
• 401(k) and Roth 401(k) options with company match
• Paid time off and paid holidays
• Additional voluntary insurance and employee support programmes

The General Manager/Branch Manager/Operations Manager Role:

• Lead daily operations across HVAC electrical and plumbing service divisions
• Manage branch P&L performance budgets forecasts and financial targets
• Analyse operational and financial performance to identify improvement opportunities
• Develop and implement processes to improve efficiency service quality and safety
• Recruit mentor and develop department managers technicians and support teams
• Build a culture focused on accountability teamwork and continuous improvement
• Ensure effective staffing scheduling and resource planning
• Support business growth through collaboration with sales and marketing teams
• Maintain strong relationships with customers vendors and suppliers
• Resolve escalated customer concerns and drive service improvements
• Lead strategic initiatives aligned with wider business objectives

General Manager/Branch Manager/Operations Manager Requirements:

• Proven experience in operational leadership P&L management and team development
• Strong financial understanding with the ability to analyse performance data and make informed decisions
• Excellent leadership communication and relationship-building skills
• Experience managing teams within HVAC electrical plumbing home services or a related industry
• Ability to travel locally for customer visits vendor meetings and occasional regional meetings
• Previous general management responsibility within a service-based business is preferred

Preferred Experience:

• 510 years of progressive leadership experience in HVAC electrical plumbing or related industries
• Bachelors degree in Business Administration Operations Management or a related field
• HVAC/R electrical or plumbing licence or strong knowledge of relevant licensing requirements
• Previous leadership experience within a home services environment