HVAC Customer Showcase Coordinator
San Antonio, TX - USA
Job Summary
Johnson Controls a global leader in thermal management mission-critical building systems energy efficiency and decarbonization helps customers use energy more productively reduce carbon emissions and operate with the precision and resilience required in rapidly expanding industries such as data centers healthcare pharmaceuticals advanced manufacturing and higher education.
For more than 140 years Johnson Controls has delivered performance where it really matters. Backed by advanced technology lifecycle services and an industry-leading field organization we elevate customer performance turn goals into real-world results and help move society forward.
This role supports North America HVAC initiatives by coordinating events managing project logistics and providing administrative and operational support. The position ensures smooth planning and delivery of customer showcases workshops governance forums and other improvement activities while maintaining alignment across cross-functional stakeholders.
This is a coordination and execution-focused role that supports Global Supply Chain North America HVAC Operations Leaders by managing logistics standardizing processes and ensuring clear communication across projects workstreams scaling efforts and system integration.
Event & Program Coordination
- Plan schedule and execute events including customer showcases workshops training sessions and leadership reviews
- Coordinate event logistics including venues travel materials technology and communications
- Manage preparation and execution calendars from start to finish
- Ensure events follow standard work templates and governance requirements
- Track attendance outputs and follow-up actions from sessions
- Manage participant surveys analyze results and recommend improvements for future events
2. Project & Workstream Support
- Support project managers and North America HVAC Operations leaders in tracking milestones deliverables bowler metrics and timelines
- Maintain project plans metric trackers and action logs
- Coordinate cross-functional input and ensure timely follow-up
- Prepare status updates dashboards and reporting materials
- Promote alignment with enterprise tools frameworks and processes
- Respond to information rollup requests for Executive Committee meetings
3. Administrative & Operational Support
- Manage documentation templates and standard work for North America HVAC operational activities
- Prepare presentations reports and executive-ready materials
- Maintain organized repositories and systems including SharePoint and project tools
- Support budgeting expense tracking and vendor coordination for events outside services and consultants
- Provide travel email and calendar coordination for leadership as needed
4. Stakeholder Coordination & Communication
- Serve as a central coordination point across North America HVAC teams HR Operations and other functions
- Facilitate stakeholder communication to ensure clarity and alignment
- Support the preparation and distribution of meeting materials and outputs
- Document decisions actions and follow-ups accurately
- Anticipate needs by understanding requirements and planning ahead
Qualifications & Experience
- Bachelors degree in Business Operations or related field (or equivalent experience)
- 5 years of experience in project coordination operations or administrative/project support
- Program Manager Experience/PMP certification preferred
- Experience supporting events workshops or cross-functional programs
- Strong organizational and multitasking skills with excellent attention to detail
- Advanced proficiency in Microsoft Office including PowerPoint Excel and Outlook
- Experience with collaboration and project tools such as SharePoint Teams and project trackers
SALARY RANGE: $89400 - $149200 (Salary to be determined by the education experience knowledge skills and abilities of the applicant internal equity and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range we encourage you to apply. To support an efficient and fair hiring process we may use technology assisted tools including artificial intelligence (AI) to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details please visit the About Us tab on the Johnson Controls Careers site at Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin age protected veteran status genetic information sexual orientation gender identity status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process please visit here.
Required Experience:
IC
About Company
Johnson Controls is a global diversified technology and multi industrial leader serving a wide range of customers in more than 150 countries. Our 120,000 employees create intelligent buildings, efficient energy solutions, integrated infrastructure and next generation transportation sy ... View more