HVAC Controls Service Technician Team Leader

Johnson Controls a global leader in thermal management mission-critical building systems energy efficiency and decarbonization helps customers use energy more productively reduce carbon emissions and operate with the precision and resilience required in rapidly expanding industries such as data centers healthcare pharmaceuticals advanced manufacturing and higher education.

For more than 140 years Johnson Controls has delivered performance where it really matters. Backed by advanced technology lifecycle services and an industry-leading field organization we elevate customer performance turn goals into real-world results and help move society forward.

Role Overview

This role is responsible for leading assigned field technicians while also contributing directly to HVAC controls service work. You will help plan and coordinate service activities support troubleshooting and commissioning and ensure customer sites are serviced safely accurately and on time.

Key Responsibilities

• Lead and support assigned field technicians through day-to-day service execution and on-site coordination.
• Plan monthly routes and balance workload service demand and customer priorities.
• Perform and oversee commissioning servicing troubleshooting and replacement work on BMS and HVAC control systems.
• Support installation integration and programming of controllers sensors actuators and related field devices.
• Carry out system verification point-to-point checks functional testing calibration backups and service reporting.
• Support integration activities using BACnet Modbus LonWorks and other connected control environments.
• Review serviced account needs customer feedback and operational performance to improve delivery and satisfaction.
• Collaborate with sales operations and other internal teams to support service growth staffing needs and escalation handling.
• Coach develop and support technicians while maintaining a strong focus on safety and quality.
• Contribute to bid estimate and operational review activities when required.

How You Will Do It

• Take ownership of outcomes with safety integrity and accountability in every service interaction.
• Stay close to the work understand customer priorities and remove obstacles that delay field execution.
• Use clear communication and practical problem-solving to support technicians customers and internal partners.
• Improve every day by reviewing service results learning from issues and tightening processes.
• Win as one team by building trust sharing knowledge and aligning service sales and operations around shared goals.

Qualifications

• Diploma or Bachelors degree in Electrical Electronics Instrumentation Mechanical Engineering or a related field.
• 6-10 years of experience in BMS HVAC controls installation commissioning service or troubleshooting.
• Hands-on experience with controller programming sensor and actuator calibration and onsite system verification.
• Working knowledge of BACnet Modbus and LonWorks.
• Experience commissioning HVAC equipment such as chillers AHUs FCUs cooling towers pumps and VAV systems.
• Ability to read wiring diagrams service documentation and handover records accurately.
• Strong verbal and written communication skills in English.
• Ability to coordinate technicians customers consultants and contractors in a field service environment.

Nice to Have

• Minimum 2-3 years of team handling or supervisory experience.
• Experience mentoring service engineers or technicians in the field.
• Exposure to bid and estimate review workforce planning or performance review activities.
• PLC or SCADA knowledge.
• Experience with third-party software integration and system handover documentation.

HIRING HOURLY RANGE: $36-50 (Hourly rate to be determined by the education experienceknowledge skills and abilities of the applicant internal equity and alignment with marketdata.) This position includes a competitive benefits package. The posted salary range reflectsthe target compensation for this role. However we recognize that exceptional candidatesmay bring unique skills and experiences that exceed the typical profile. If you believe yourbackground warrants consideration beyond the stated range we encourage you to apply. Tosupport an efficient and fair hiring process we may use technology assisted tools includingartificial intelligence (AI) to help identify and evaluate candidates. All hiring decisions areultimately made by human reviewers. For details please visit the About Us tab on theJohnson Controls Careers site at Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin age protected veteran status genetic information sexual orientation gender identity status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process please visit here.