Human Services Planner Evaluator III (Social Work)

Job Class Description

The Human Services Planner & Evaluator III (CQI/Data Manager) supports the Social Work Program Administrator in quality assurance and continuous quality improvement (CQI) activities across Social Work programs. The position reviews casework analyzes data identifies areas for improvement supports staff training and assists with compliance and program outcomes for children and families. Provides consultation and support to Child Welfare and Adult Services programs including onboarding staff retention and training.

Hybrid/remote work schedule may be available after successful completion of 1 year of employment.

Essential Duties

Evaluation

Conduct quality reviews of Child Welfare Adult Services foster care/adoption adult protective services guardianship and licensing cases.

Evaluate casework for compliance with applicable laws policies procedures and standards.

Conduct field observations and participate in case staffing meetings to assess social work practice.

Analyze data and identify trends strategies and recommendations to improve services and outcomes.

Support data collection analysis tracking and reporting for division projects.

Planning

Implement case sampling methods for quality assurance reviews.

Maintain quantitative and qualitative data and develop tracking mechanisms to monitor outcomes.

Recommend improvements to caseworker and supervisor practices policies and procedures.

Analyze service data to identify trends service needs and opportunities for program improvement and collaboration.

Training & Support

Provide training coaching and technical support based on CQI findings.

Participate in state training webinars committees and Child and Family Services Reviews (CFSR).

Support implementation of new policies practices and systems as needed.

Knowledge and Skills

Considerable knowledge of human services administration community planning and human service programs.

Ability to provide guidance regarding program planning and improvements and communicate effectively with professional and administrative staff.

Knowledge of social research program evaluation and statistical methods.

General knowledge of computer-assisted statistical programs such as SAS and SPSS.

Ability to develop data collection tools analyze data identify trends and make recommendations regarding program effectiveness and service delivery.

Ability to prepare and deliver oral and written presentations of research and data findings.

Minimum Qualifications

Graduation from an accredited college or university with a masters degree in public or human service administration or a human services programmatic field preferably with course work in human services planning and two (2) years of human services experience one of which must have been in human services program planning; or

Graduation from a four-year accredited college or university and four (4) years of progressive administrative or consultative experience in human service programs one of which must have been in human service program planning; or

Equivalent combination of education and experience.

Must have a valid NC drivers license.

Preferred Experience

Three (3) years of child welfare supervision experience.

Masters degree in social work human services public health or related field.

To Apply: Email your resume to

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Granville County is an Equal Opportunity Employer