Human Services Data Reporting Manager

Who We Are

The Ohio Department of Job and Family Services (ODJFS) supports Ohioans and their families through the following programs:

• Cash and Food Assistance
• Employment Services and Workforce Development
• Unemployment Insurance
• Adult Protective Services
• Child Support

Guiding Principles

• We will be a leader in customer satisfaction.
• We will have a reputation that attracts and retains talented diverse and dedicated employees.
• We get better at what we do every day.

The candidate at minimum must have the following:

Option 1:

• 72 mos. researching developing or implementing policies related to social services health services public policy or comparable field;
• AND 12 mos. delivery of human services in a governmental community or private human support services agency.

Option 2:

• Completion of undergraduate core program in social or behavioral science;
• AND 48 mos. researching developing or implementing policies related to social services health services public policy or comparable field;
• AND 12 mos. delivery of human services in a governmental community or private human support services agency.

Option 3:

• Completion of graduate core program in social or behavioral science;
• AND 36 mos. researching developing or implementing policies related to social services health services public policy or comparable field;
• AND 12 mos. delivery of human services in a governmental community or private human support services agency.

Option 4:

• 12 mos. exp. as Human Services Developer 69453.

Option 5:

• The equivalent of Minimum Class Qualifications For Employment noted above.
  

Tips For Your Application

When completing the different sections of this application be sure to clearly describe how you meet the minimum qualifications outlined in this job posting. We cannot give you credit for your Work Experience and Education & Certifications if you do not provide that information in your online application. Information in attached resumes or cover letters must be entered into your application in the appropriate Work Experience or Education & Certification sections to be considered.

Pay Information

This position is in the State of Ohios E1 Exempt Pay Schedule Pay Range 14. Unless required by legislation or union contract starting salary will be the minimum salary of that pay range (step 1 currently $40.40per hour). These ranges provide a standardized pathway for pay increases. With continued employment new hires move to the next step in the range after 6 months and annually thereafter. Cost of Living Adjustments increase wages in these ranges each fiscal year. The current step progression wages are in the table below.

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services activities programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

ADA Notice

If you require an accommodation based on a disability for any step of the selection process please contact

Background check information

The final candidate selected for this position will be required to undergo a criminal background check. Some positions may require drug testing and/or fingerprinting. Criminal convictions do not necessarily disqualify candidates from consideration.

Office of Family Assistance
The Office of Family Assistance (OFA) provides policy operational technical assistance and training support for safety net programs that assist low-income Ohioans. This includes: Cash assistance programs funded by the Temporary Assistance for Needy Families (TANF) Block Grant including Ohio Works First (OWF) and the Prevention Retention and Contingency programs (PRC); Food assistance programs including the Supplemental Nutrition Assistance Program (SNAP) the Summer EBT Program the Commodity Supplemental Food Program (CSFP) and The Emergency Food Assistance Program (TEFAP); Program Integrity; and Adult Protective Services. Learn more about the office by visiting the Office of Family Assistance webpage.

What You Will Do
The Human Services Data Reporting Manager provides statewide leadership and guidance to counties to ensure compliance with state and federal laws rules and regulations governing OFA programs. This role oversees key program functions including development of business requirements data analysis and interpretation federal and state reporting user acceptance testing and management of data sharing agreements. The manager directs and coordinates work across OFA policy staff the Office of Information Services (OIS) and assigned team members to support accurate data collection program administration and effective statewide service delivery.

Job duties include

• Oversee team of Business Analysts and direct reporting activities.
• Monitor staff compliance with assigned trainings meetings and other procedures.
• Prepare and analyze state and federal data reporting requests.
• Manage coordination between staff and User Acceptance Testing (UAT) team for reporting-related changes.
• Assist with fulfilling data sharing agreements.
• Stay informed with and execute data governance requirements.
• Coordinate guidance and expectations across multiple counties or jurisdictions with differing levels of resources staffing and readiness.
• Ensure consistent compliance with state and federal regulations.
• Manage highvolume or complex data requests from internal and external stakeholders.

• Maintain data accuracy integrity and timeliness across multiple systems and collaborating teams.

Preferred Skills

• Balancing strategic longterm planning with daytoday operational needs and emergent issues.
• Overseeing staff development performance workloads and morale in a fastpaced environment.
• Effective communication between technical teams program staff leadership and external partners.
• Implementing new business requirements or system updates while minimizing disruption to program operations.
• Prioritizing competing project demands and ensuring alignment with agency goals and regulatory obligations.
• Navigating sensitive inquiries from the public government officials and partner organizations.

Schedule: Full time.

Hours: Standard workdays are Monday through Friday. Hours are between 7:00 a.m. and 6:00 p.m.

Location: This position will be headquartered at the James A. Rhodes State Officer Tower - 30 E. Broad Street 31st Floor Columbus OH 43215.

Travel: Occasional travel within the state of Ohio.

Position Number: .

At the State of Ohio we take care of the team that cares for Ohioans. We provide a variety of quality competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits visit ourTotal Rewards website! Our benefits package includes:

• Medical Coverage
• Free Dental Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off including vacation personal sick leave and 11 paid holidays per year
• Childbirth Adoption and Foster Care leave
• Education and Development Opportunities (Employee Development Funds Public Service Loan Forgiveness and more)
• Public Retirement Systems (such as OPERS STRS SERS and HPRS)&Optional Deferred Compensation (Ohio Deferred Compensation)

*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39) and as outlined in the posting.