Human Resources Coordinator

Were always looking for talent that believes in having fun. At PENN Entertainment youll get to be a part of an exciting industry where the days and nights are fast paced. Youll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. Youll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individuals relevant knowledge skills and experience. Base salary is just one component of our competitive Total Rewards package which includes wellness programs designed to support our team members financial physical and mental benefitssuch as day-one medical coverage 401(k) matching and annual performance bonusmayvaryby time off is earned according to the local policy and increases with the length of employment.

Click HEREto discover how we empower team members to grow thrive and advance in their careers.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following and other duties may be assigned as necessary:

• Providesassistanceinall areas of HR including employment communicationonboardingbadging/licensing fingerprinting training administration electronicrecordkeepingandteam memberevents.

• Maintainsgeneral office frontcounter lobbyareaandcomputer lab areaensuring that theyare neat/cleanorderlyand well stocked.

• Handlesteammember questions/requestsand escalatesissues asappropriate toensure prompt resolution.

• Performs administrative duties includingmaintainingemployee records datainputand research;preparing reports;team member/vendor badgesgaminglicensingand renewalsetc.

• Assistsin coordinatingonboardingandNew Hire Orientation.

• Providesfingerprintingservices to applicants andgeneral public.

• Maintainsan upbeat & positive attitude as well as a professionalcourteousand friendly demeanor with allteammembersapplicantsand guests.

• Enthusiastically supports actively promotes anddemonstratessuperior customer servicein accordance withdepartment and company standards and programs.

• Responsible for ensuringthe compliancewith alllocal state and federal regulationswithinareaof responsibility and reporting potential issues to management.

• Assistswith other HR projects and events as business needsdictate.

QUALIFICATION REQUIREMENTS

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. Therequirements listed below are representative of the knowledge skill and/or ability. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Must be at least 21 years of age.

• Minimumofoneyearexperience in a customer service position is;previousexperience working in HumanResources is desired.

• Proficientcomputer skills includingMicrosoft Office software(WordPowerPoint Excel and Outlook); iCIMS andUltiproexperience a plus.

• Excellent verbal and writtenskills. Bilinguala plus.

• Ability tomaintainconfidentiality of sensitive information.

• Ability to multi-task andproblem solve.

• Excellent organizational skillsdetail-orientationand ability to work independently and collaboratively.

• Exceptional customer service focus including attention to producing quality results.

• Must approach team member questions and concerns in a caringconfidentialand helpful mannerwith discretion to know when issues need to be escalated to HR business partners.

• Flexibilityto work all shifts including holidays nights and weekend hours as business needsdictate.

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

LANGUAGE SKILLS

Ability to read and interpret documentsin English such as safety rulesoperatingand maintenance instructions and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in in English may also be.

MATHEMATICAL SKILLS

Ability to add subtract multiply and divide in all units of measure using whole numbers common fractions and decimals. Ability to perform these operations using units of American money and weight measurementvolumeand distance. Ability to calculate figures and amounts such as discounts interest commissions proportions percentages areapossessabilitytooperatean adding machine and have basic computer skills.

REASONING ABILITY

Ability to applycommon senseunderstanding to carry out instructionsfurnishedin written oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

CERTIFICATES LICENSES REGISTRATIONS:

1. Employees must be able to obtain andmaintainall licenses and permits required by federal state and local regulations including but not limited to a West Virginia Lottery License and a West Virginia Racing Commission License.

1. Employees must be able to qualify as a Notary Public in West Virginia and obtain certification through the Companys screening vendor to administer screening and fingerprinting services.

1. All required licenses permits and certifications will befacilitatedand paid for by the Company and are notprior to employment.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essentialfunctions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employeeis regularly required tostand and use hands to finger handle or feel objects tools or controls. The employeefrequentlyis required toreach with hands and arms and talk or hear.

Specific vision abilities required by this job include close vision color vision and peripheral vision.

The employee must regularly lift and/or move up to 10 pounds frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds and must have the ability to push pull reach bend twist stoop stack crouch kneel and balance when performing job duties in varying work areas such as confined spaces.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The noise level in the work environment is usually moderate.

Employeewill be exposed to an environmentcontainingunrestrictedsecond handtobacco smoke.

Weve grown to become the leading provider of integrated entertainment sports content and casino gaming experiences thanks to our 43 destinations across North America online sports betting and iCasino via theScore Bet Sportsbook and Casino.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability for our community our team members our vendors and our planet.

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Equal Opportunity Employer