Human Resources Assistant

• Provide guidance to employees on how to access Federal benefits information explain eligibility requirements application processes and timelines.
• Receive review and process enrollment forms.
• Determine benefits status and eligibility using programs regulations and policies.
• Drafts and send letters and notifications related to life events retirements and separations.
• Review submitted documentation for completeness and input data into appropriate databases.
• Develop reports review data and suspense files using approved methods.
• Participate in projects under the direction of a specialist or supervisor.
• Pay duties including research verify and resolve pay issues and personnel documents for employees.
• Participate in recruitment/examining activities for identified positions through databases.
• Respond directly to applicant inquiries complete tasks for pre-employment processes.
• Assist with making job offers preparing and coordinating Entry on Duty (EOD) dates release dates examining on-boarding documentation for completion.
• Ensure that personnel actions contain correct nature of action and legal authorities employee data pay data and remark codes.
• Review submitted documentation for completeness. Input data into appropriate databases.
• Responds to inquiries: Answers written and oral questions directly from job applicants.
• Issues job offers: Prepares and distributes tentative and official job offer correspondence to selected applicants.
• Validates onboarding forms: Reviews completed new-hire onboarding packets for accuracy and assigns new-hire tasks in automated HR systems.
• Reviews a variety of incoming personnel documentation for completeness and codes approved transactions in HR systems.
• Tracks SF-52s: Builds reviews monitors and tracks federal personnel actions for assigned programs and districts.
• Verifies position data: Assesses personnel documents for accuracy regarding position data elements and required attachments.
• Manages system data: Uses human resources applications to input modify maintain and inactivate official position data.

• You must be a US Citizen or US National.
• Males born after 12/31/1959 must be Selective Service registered or exempt.
• Subject to satisfactory adjudication of background investigation and/or fingerprint check.
• May be required to successfully complete a probationary or trial period unless previously served. Refer to the Next Steps section for more information.
• Direct Deposit: Per Public Law 104-134 all Federal employees are required to have federal payments made by direct deposit to their financial institution.
• If you are newly hired the documentation you present for purposes of completing the Department Homeland Security (DHS) Form I-9 on your entry-on-duty date will be verified through the DHS E-VERIFY system.
• Successfully pass the E-Verify employment verification check. To learn more about E-Verify including your rights and responsibilities visit statements or responses on a resume or application can jeopardize employment and may be grounds for disciplinary action including removal from Federal service.
• If you are selected you may need to complete a Declaration for Federal Employment (OF-306) prior to being appointed to determine suitability for Federal employment and to authorize a background investigation.

Applicants must meet all qualifications and eligibility requirements by the closing date of the announcement including time-in-grade restrictions specialized experience and/or education as defined below.

Time in Grade: Current federal employees applying for a promotion opportunity must meet the time in grade requirement of 52 weeks of service at the next lower grade level in the normal line of progression for the position being filled.

Specialized Experience:

Experience refers to paid and unpaid experience including volunteer work done through National Service programs (e.g. Peace Corps AmeriCorps) and other organizations (e.g. professional; philanthropic; religious; spiritual; community student social). Volunteer work helps build critical competencies and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience including volunteer experience.

GS-05:

• Experience performing basic office support clerical or data-entry tasks within a structured professional or human resources environment.
• Reviewing documents for administrative completeness against specific checklists.
• Inputting and retrieving simple database records into automated systems.
• Maintaining local files logs or tracker spreadsheets.
• Answering baseline customer inquiries by pulling information from pre-established reference materials.
• Following sequential multi-step instructions provided directly by a supervisor or senior colleague.

GS-06:

• Providing technical clerical assistance across routine human resources operations under established guidelines.
• Input or modify standard personnel actions (such as SF-52s data entries or benefits forms).
• Screening new-hire documentation to verify basic completeness.
• Identifying data entry errors and executing corrective updates within electronic records systems (Ex. Reviewing onboarding documents requesting information and applying changes).
• Providing information to employees regarding standard workplace procedures benefits offerings or onboarding steps by interpreting readily applicable instructions.

GS-07:

• Experience independently processing a wide variety of interrelated non-standard human resources support actions while interpreting regulatory guides.
• Evaluating tracking or auditing personnel actions (such as recruitments mass realignments or promotions) to verify regulatory compliance.
• Executing data-system actions across a broad spectrum of HR specialties like classification library management recruitment tracking or benefits administration.
• Resolving system transaction errors or technical discrepancies through collaboration with regional centers or external platforms.
• Providing technical guidance to internal managers or agency employees on the application of HR laws rules or local operating policies.