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Human Resources Assistant 3

DPP

Job Location:

Irving, TX - USA

Monthly Salary: Not provided by the employer

Posted: 2 October 2026 (Yesterday)

Application Deadline: 30 December 2026

Vacancies: 1 Vacancy

Job Summary

DPP is seeking a Human Resources Assistant 3 for our client in the Aerospace & Defense Manufacturing industry.

Work location: This hybrid position will serve onsite on Tues. and Irving TX. (5x8 Mon-Fri)
Duration: 12 months
Terms: W2 contract
Work authorization: US Citizen

Position summary:

Our client in the Defense Systems sector is seeking a Pre-employment Investigations Associate to be responsible for facilitating a seamless customer-centric onboarding experience throughout the pre-employment investigation process interacting with pre-hires hiring managers recruiters and external vendors.

The ideal candidate will:

Be highly motivated self-directed and passionate about our people.
Possess effective organization and planning skills.
Be able to manage multiple priorities and function independently with minimal supervision.
Have ability to use judgment to identify and troubleshooting issues.
Possess impeccable attention to detail.
Demonstrate excellent customer service skills with ability to communicate effectively (both verbal and written).
Be able to thrive within a results-oriented fast-paced deadline-driven environment.
The selected candidate must also be able to adhere to an assigned work schedule and work a variety of shifts to support business needs across multiple time zones.

Responsibilities:

Engage pre-hires to facilitate the pre-employment process provide status and gather additional information as needed
Partner with Recruiting Security and other internal resources to successfully clear candidates to start in a timely fashion in compliance with government regulation and company policy.
Initiate and tracks status of pre-employment investigations (background check and drug screen).
Troubleshoot and resolve issues associated with variety of actions throughout the process
Administer tasks within the applicant tracking and onboarding systems (Workday and ServiceNow) ensuring case documentation is accurate and complete
Answer a broad range of questions related to the Pre-employment Investigation process from a variety of internal and external stakeholders through a variety of channels (telephone email text)
Maintain accurate and complete documentation of actions utilizing organizational systems and Microsoft Office suite
Participate in continuous improvement of processes and systems to promote efficiency and customer experience

Required qualifications:

Bachelors degree and 2 years related experience or a high school diploma and 6 years related experience.
Knowledge and previous Human Resource experience specifically as it relates to Pre-Employment Investigations (PEI)
Strong customer service problem solving and technology skills
Broadband internet access at home with experience using web-based tools and websites to complete actions or troubleshoot issues
Computer literate; current on new technology such as MS 365 and Microsoft Teams
Strong verbal and written communication skills
Effective listening reading and comprehension skills

Preferred qualifications:

Knowledge and previous human resource experience in onboarding staffing recruiting and pre-employment investigations (PEI).
Experience working in an HR Service Center environment.
Demonstrated excellence in organizational and time management skills
Confident phone presence and exceptional customer service skills.
Prior experience using Workday.
Prior experience using Amazon Connect.
Prior experience using ServiceNow.

Interested Learn more:
Click the apply button or contact Jacquelyn at to learn more about this position (#26-00869).

Work authorization: US Citizen.EOE/AA/V/D.

DPP offers a range of compensation and benefits packages to our employees and their eligible dependents. Call today to learn more about working with DPP.
DP Professionals (DPP) offers a range of compensation and benefits packages to our employees and their eligible dependents. DPP is a certified Woman-owned Small Business Enterprise (WBE and WOSB) with more than 25 years in the staffing industry. EOE/AA/V/D

Required Experience:

Junior IC

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