Human Resources and Claims Representative

JOB DESCRIPTION

Job Title:Human Resources and Claims Representative

Department:Human Resources

Reports To:Director of Human Resources

FLSA Status:Non-exempt

Prepared By:Chris Shakoor

SUMMARY

Performs daily tasks maintains records and assists with special projects to ensure the efficient and effective operation of the HR Department and to ensure compliance to dealership OSHA standards.

ESSENTIAL DUTIES

• Assists in the day to day operations of the HR Department.
• Updates data bases with employee information.
• Files within appropriate file system all forms records reports correspondence or other important material.
• Searches for and retrieves information contained in files as requested.
• Keeps records of material removed from files.
• Assists in administering leaves of absence.
• Assists with semiannual and annual projects such as the Affirmative Action Plan EEO-1 Vets-Cs 401(k) discrimination testing and benefit audits.
• Responds to unemployment claims and requests for verification of employment.

• Gathers Incident Analysis forms drug testing results when appropriate and Work Status Reports from Department Managers to create individual files for Workers Compensation injuries. Communicates with Department Mangers and Dealership Safety Representatives to ensure the forms are correctly completed and turned in a timely manner.
• Reports claims (First Report of Injury) to the Workers Compensation insurance carriers.
• Creates or assists in creating Bonafide Offers of Employment as needed for employees who injuries limit their ability to perform their essential tasks.
• Communicates medical restrictions for injured employees to their department manager or immediate supervisor.
• Completes OSHA 300 and 300A forms.
• Informs HR Director if a trend is forming in Workers Compensation injuries.
• Files claims with the Dealership Automotive Liability Insurance when accidents happen involving dealership vehicles. Informs Inventory Managers of the accidents so the appropriate Inventory Manager can inform the floorplan insurance.
• When appropriate ensures Department Managers have obtained a claim number from third party automotive insurers and communicates that claim number to the Workers Compensation insurance company and the Inventory Manager.

• Initiates follow-up with the dealership collision centers when third party insurers are responsible for repairs to dealership vehicles. Ensures that Diminished Value claims are initiated where possible and payments received for Diminished Value are submitted to the Business Office.
• Proactively walks through dealerships and educates/informs department managers of conditions conducive to either employee injury or customer injury.

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

QUALIFICATIONS

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

High school diploma or equivalent and one year human resources related experience or an associate degree. High proficiency in the use Word Outlook and Excel is preferred. OSHA 10 general industry certification required.

LANGUAGE SKILLS

Ability to read and comprehend simple instructions short correspondence and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to other employees of the organization.

MATHEMATICAL SKILLS

Ability to add and subtract two-digit numbers and to multiply and divide with 10s and 100s. Ability to perform these operations using units of American money. Ability to add subtract multiply and divide in all units of measure using whole numbers common fractions and decimals on an adding machine. Ability to compute percentage rates and commissions on an adding machine.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written oral diagram or schedule form. Ability to define problems collect data establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems.

CERTIFICATES LICENSES REGISTRATIONS

Drivers license

OSHA 10 general industry certification

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written or oral form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to pay close attention to detail when conducting all essential duties.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee is regularly required to sit; stand; bend; use hands to finger type handle and feel; talk and hear; reach with hands and arms. Repetitive arm movements regularly required for scanning tasks. Occasional lifting up to 25 pounds required. Specific vision abilities required by this job include close vision depth perception color vision and the ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Northside Auto Group is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability protected veteran status sexual orientation or gender identity. If you need a reasonable accommodation for any part of the employment process please contact us by email at and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email.