HR Systems Technical Manager

Are you ready to make an impact

West Monroe is looking for an HR Systems Technical Manager to join our Information Technology (IT) team. This individual will lead design configuration and automation work across West Monroes technology ecosystem with a primary focus on Workday and its downstream HR platforms. The ideal candidate will have a blend of technical experience managing HRIS workflows and integrations as well as proven expertise building relationships with stakeholders and supporting project requirements intake and internal roadmap delivery. Prior experiencing leading or managing others will be important as this team member will be expected to more direct reports within the first year.

As an HR Systems Technical Manager you will be responsible for building AI & Automation processes and integrations within and between our off-the-shelf SaaS products. This role requires a strong focus on stakeholder management a self-starter mindset and a willingness to learn and try new things. Within an Agile Scrum team you will work alongside a team of technical experts to maintain key integrations and process automations all while learning and growing professionally. This role involves helping build and deliver on technical roadmaps monitoring success of existing processes troubleshooting and resolving integration/automation bugs and sharing best practices across the IT Talent & Productivity team.

This is an exciting role that will perfectly suit an individual looking to push the boundaries of their knowledge and act with urgency to enhance and build processes that support our Talent and HR Operations teams. You will thrive in this role if you possess a combination of technical and functional skills along with the drive and desire to be deeply involved in growing the business.

Key Responsibilities

• Assist with the continued buildout and delivery of the internal Talent Automation & AI roadmap supporting redesigning and implementing net-new processes to support business needs
• Engage key stakeholders to gather understand and define business requirements building the relationships needed to deepen cross-functional collaboration and understanding
• Develop and maintain low-code Workday inbound/outbound integrations journeys and business processes
• Analyze design develop and implement process automations workflows and integrations across tools such as Workday Greenhouse ServiceNow ChatGPT and more
• Manage coach and develop IT Talent technical team members including assigning work supporting delivery quality and providing formal and informal feedback to drive career growth
• Collaborate with other Shared Services departments and corporate IT teams to ensure solutions meet business requirements and fulfill acceptance criteria
• Act as subject matter expert and owner of all Talent-related Moveworks plug-ins including discovery testing low-code configuration change management and sustainment
• Work proactively to remove technical debt by implementing scalable low-customization solutions and platform-native capabilities where possible
• Build working knowledge of the ServiceNow HRSD and ITSM ecosystem with an end goal of effectively supporting the tool and leveraging it to deliver on the IT Talent roadmap
• Identify and create inventory of process best practice gaps while maintaining accessible updated system documentation
• Support and serve as technical lead for vendor SaaS tool implementations and deprecations
• Plan and coordinate UAT regression testing and release validation to ensure systems operate correctly in current and future environments

Qualifications

• Bachelors degree in computer science business management Information Technology Human Resources or similar preferred
• 3yearsof technicalexperiencesupportingWorkday modules
• Demonstrated ability to push toward clarity and results while balancing the need for effective cross-team collaboration
• Experience working with HR products and suites i.e. Workday Greenhouse other HRIS systems
• Familiarity administrating AI features in SaaS platforms and supporting AI governance best practices for enterprise HR systems
• Experience managing others in a corporate environment and the ability to mentor coach train and support direct reports
• Excellent written and oral communication skills must be able to work well and communicate effectively with technical and non-technical resources
• Experience working in an Agile Scrum sprint-based environment; understanding of Agile Scrum methodology concepts techniques and ceremonies strongly preferred
• Ability to multi-task and demonstrate a desire and willingness to learn new HR platforms evaluate platform-native capabilities and apply them to business process improvement
• Ability to analyze document understand and prioritize business needs
• Work experience in management/technology consulting or professional services industries preferred

Other consultancies talk at you.
At West Monroe we work with you.

Were a global business and technology consulting firm passionate about creating measurable value for our clients delivering real-world solutions.

The combination of business and technology is not new but how we bring them together is unique. Were fluent in both. We know that technology alone is not the answer but how we apply it is. We rely on data to constantly adapt and solve new challenges. Actions that work today with outcomes that generate value for years to come.

At West Monroe we zero in on the heart of the opportunity getting to results faster and preparing people for whats next.

Youll feel the difference in how we work. We show up personally. Were right there in the room with you co-creating through the challenges. With West Monroe collaboration isnt a lofty promise but a daily action. We work together with you to turn vision into clear action with lasting impact.

West Monroeis an Equal Employment Opportunity Employer
We believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit experience and potential without regard to race color national origin sex sexual orientation gender identity marital status age religion disability veteran status or any other characteristic prohibited by federal state or local law. To learn more about diversity equity and inclusion at West Monroe visit If you require a reasonable accommodation to participate in our recruiting process please inquire by sending an email to .

Please review our current policy regarding use of generative artificial intelligence during the application process.

If you are based in California we encourage you to read West Monroes Notice at Collection for California residents provided pursuant to the California Consumer Privacy Act (CCPA) and linkedhere.