HR Specialist, People Operations
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Job Summary
Company Description
ACRT Services offers expert independent consulting solutions to utilities and associated organizations throughout the United States including vegetation management consulting arborist training customized safety courses technology solutions utility metering services and more. At ACRT Services our organizational culture is built on four strategic pillars including the people and the amazing things they can accomplish dedication and the success it brings over the long term process and the benefits of a job done right and education and the difference it can mean in the lives of those we touch.
Role Description
The HR Specialist People Operations provides day-to-day Human Resources support across the employee lifecycle ensuring People Operations processes and transactions are completed accurately and timely. This role collaborates with employees managers Recruiting Payroll Benefits HRIS and other HR partners to support employee lifecycle processes and maintain accurate employee records.
The role supports hiring employee changes separations and other Workday HCM activities. It also administers and monitors background checks and assigned pre-employment activities coordinating follow-up with candidates Recruiting hiring teams and vendors.
Through responsive service attention to detail and effective coordination the HR Specialist helps deliver consistent People Operations support and a positive employee and manager experience.
What Youll Do
People Operations & Employee Lifecycle Support
- Provide day-to-day People Operations support to employees and managers responding to HR questions and service requests and escalating matters when appropriate.
- Support employee lifecycle processes including hiring onboarding job and compensation changes transfers organizational changes employee data updates and separations.
- Support the People Operations Manager in delivering consistent People Operations services across assigned operating companies by coordinating HR activities completing follow-up actions preparing information and documentation and escalating matters requiring additional review or guidance.
- Coordinate with Recruiting Payroll Benefits HR and other internal partners to support accurate and timely completion of employee lifecycle activities.
- Maintain accurate and confidential employee information and documentation and support consistent HR recordkeeping practices.
- Provide responsive service-oriented support to employees managers and HR partners while helping resolve routine employee and operational needs.
Workday HCM & Process Support
- Support employees managers and internal stakeholders through Workday HCM processes across the employee lifecycle ensuring required information documentation and process steps are completed accurately and timely.
- Process and review Workday transactions and monitor employee lifecycle activities including hires job changes transfers organizational changes employee information updates and separations coordinating with Recruiting Payroll Benefits HR and other stakeholders to resolve incomplete inaccurate or delayed steps.
- Assist employees and managers with routine Workday questions and required actions escalating system or configuration issues to HRIS when appropriate.
- Identify recurring Workday or process issues and communicate opportunities for improvement to the appropriate People Operations HRIS or HR partner.
Pre-Employment & Background Check Administration
- Own the day-to-day administration and monitoring of background checks and assigned pre-employment screening activities ensuring requirements are completed accurately and timely.
- Track outstanding screening requirements and coordinate follow-up with candidates Recruiting hiring teams and vendors to resolve delays missing information or other issues.
- Maintain accurate screening documentation and escalate results or circumstances requiring additional review in accordance with established procedures.
- Coordinate pre-employment screening activities with the Workday hiring process to help ensure candidates progress through required steps accurately and timely.
- Serve as a primary point of contact for routine background check and pre-employment process questions and coordinate with vendors and internal partners as needed.
HR Operations Compliance & Process Support
- Support consistent application of established HR policies procedures and People Operations processes while maintaining appropriate confidentiality.
- Assist with HR audits reporting documentation data-quality reviews recordkeeping and compliance-related activities.
- Maintain and update People Operations procedures Workday guidance job aids and other process documentation.
- Identify opportunities to improve People Operations and Workday processes including efficiency data accuracy consistency and the employee and manager experience.
- Support the People Operations Manager with HR activities projects system initiatives and cross-functional efforts as assigned.
About You
Must Haves:
- Education: Bachelors degree in Human Resources Business Administration or a related field or an equivalent combination of education and relevant experience.
- Experience: Two (2) or more years of Human Resources People Operations HR coordination or related experience.
- Experience supporting HR administrative processes employee transactions or employee lifecycle activities.
- Experience working with an HRIS HCM or similar employee information system.
- Experience handling confidential and sensitive information.
Nice to Haves:
- Experience with Workday HCM.
- Experience supporting background checks pre-employment screening and hiring processes.
- Experience supporting a multi-state workforce.
Your Skills:
- Working knowledge of HR practices and employee lifecycle processes.
- Strong organizational skills with the ability to manage multiple priorities and deadlines.
- Strong attention to detail and commitment to data accuracy.
- Excellent customer service communication and interpersonal skills.
- Ability to handle confidential information with discretion and sound judgment.
- Strong problem-solving and collaboration skills.
Benefits
Health and Safety
- Group health plans including medical/prescription dental vision and a variety of other coverage options
- Company paid group life insurance accidental death & dismemberment insurance short- and long-term disability
- Flexible Spending Accounts or an option for a Health Saving Account with company match
- Company paid Employee Assistance Program (EAP) for all employees and eligible family members
Retirement
- Automatic enrollment in the Employee Stock Ownership Plan (ESOP) at no cost
- Roth or Traditional 401(k) Retirement plan with company match
Time Off
- Paid Vacation and Sick Time
- Paid Holidays including your birthday the day after Thanksgiving and Christmas Eve
- Veterans Day paid time off for our veterans
Perks
- Be part of a fun collaborative team that enjoys working together sharing ideas and supporting one another
- Company paid cellphone or mobile allowance
- Tuition reimbursement program
- We believe in being comfortable at work. ACRT Services has abusinesscasual dress environment that allows you to wearjeans!
Where We Work
At ACRT Services we prefer in-person employee interaction and we rely on collaboration among groups to be successful and agile which means we expect work in the office to continue as an important part of our company culture and a key to employee success. This position is a remote hybrid role meaning employees may be required to come into the Stow Ohio office on a weekly or as needed basis.
Standard office equipment will be provided to work in the office and at home a dedicated space at home to work is also required. Uninterrupted home-based internet is a must in your home to attend and host video calls along with a minimum bandwidth speed of 20 mbps. If you do not have an in-home office space or cannot meet the internet needs an office space will be provided for you in the companys Stow Ohio office.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)
Company: ACRT Inc.
Required Experience:
IC
