HR Customer Service Front Desk
East Lansing, MI - USA
Job Summary
This position serves as the first point of contact for employees and visitors so were looking for someone with strong customer service experience in a high-volume environment ideally with exposure to HR processes or HR systems.
The role includes:
- Managing a busy front desk (in-person interactions)
- Handling inbound calls and routing inquiries appropriately
- Providing accurate information while maintaining confidentiality
- Navigating multiple systems and documenting interactions in real time
EEO Employer
LanceSoft is a certified Minority Business Enterprise (MBE) and an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race color sex religion sexual orientation national origin disability genetic information pregnancy or any other protected characteristic as outlined by federal state or local laws.
This policy applies to all employment practices within our organization including hiring recruiting promotion termination layoff recall leave of absence compensation benefits training and apprenticeship. LanceSoft makes hiring decisions based solely on qualifications merit and business needs at the time.
About Company
LanceSoft is a global workforce solutions company connecting businesses with top talent across industries and geographies.