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HR Business Partner

Freshworks


Job Location:

San Mateo, CA - USA

Monthly Salary: Not provided by the employer
Posted: 12 June 2026 (30+ days ago)
Application Deadline: 9 September 2026
Vacancies: 1 Vacancy
The job posting is outdated and position may be filled

Job Summary

As a Regional People Business Partner (PBP) you will play a pivotal role in fostering a positive and productive work environment within several North America functions. This position involves collaborating closely with HRBP and functional leaders to develop and implement strategic Talent initiatives ensuring the alignment and consistency of regional/global practices. The ideal candidate for this role is versatile seamlessly moving between transactional tasks hands-on operations and strategic planning adeptly adapting to the evolving needs of the People team. Highest level of confidentiality and discretion is critical. This role reports to the Director People Corporate Functions. 

 

Responsibilities:

  • Strategic People Partnership:

    • Collaborate with People leadership to understand business objectives and formulate insights that inform proactive development and delivery of People strategies
    • Act as a trusted advisor to People leaders providing guidance on human capital planning talent management and workforce development.
  • Employee Relations:

    • Work in partnership with the ER to establish best employee relations practices for our employee base.
    • Address and resolve employee relations issues within the People department.
    • Investigate complaints or concerns providing guidance to People teams to ensure fair and consistent application of policies.
  • Talent Management:

    • Work with People leaders to identify key talent within the People function and develop strategies for talent acquisition development and retention.
    • Support People teams in creating and implementing career development plans for employees.
  • Performance Management:

    • Collaborate on the design and implementation of performance management processes for employees in our function.
    • Provide guidance on goal-setting performance evaluations and career progression within the People function.
  • People Policy Development and Compliance:

    • Assist in the development and communication of People policies ensuring compliance with relevant employment laws and regulations.
    • Keep abreast of industry trends and best practices recommending adjustments to People policies and procedures as needed.
  • Learning and Development:

    • Identify training needs within the People department and work with People leaders to design and implement relevant development programs.
    • Foster a culture of continuous learning and professional growth for People professionals.
  • Data Analysis and Reporting:

    • Utilize People analytics to assess the effectiveness of People programs and initiatives.
    • Prepare regular reports for People leadership highlighting key metrics and trends within the People function.
  • Change Management:

    • Support PLT and leaders in managing organizational change initiatives 
    • Provide guidance on communication strategies and change management best practices.

Qualifications :

  • Bachelors degree in Human Resources Business Administration or a related field.
  • 7 years of progressive People experience with a focus on People business partnering.
  • Strong knowledge of People best practices employment laws and regulations.
  • Excellent communication interpersonal and conflict resolution skills.
  • Demonstrated ability to think strategically and execute tactically.
  • Proficient in relevant People technologies.
  • Change management experience and the ability to adapt to a dynamic and evolving People landscape

Additional Information :

Please note this is a hybrid role with onsite expectations of 3x/week (Tues - Thurs) from our San Mateo CA headquarters. 

The annual base salary range for this position is $156060 - $192780. This role is also eligible for a target bonus. 

Compensation is based on a variety of factors including but not limited to location experience job-related skills and level. 

Freshworks offers multiple options for dental medical vision disability and life insurance. Equity ESPP flexible PTO flexible spending commuter benefits and wellness benefits are also offered. Freshworks also offers adoption and parental leave benefits. 

At Freshworks we have fostered an environment that enables everyone to find their true potential purpose and passion welcoming colleagues of all backgrounds genders sexual orientations religions and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant richer environment that boosts the goals of our employees communities and business. Fresh vision. Real impact. Come build it with us.


Remote Work :

No


Employment Type :

Full-time


About Company

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Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshwork ... View more

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