HR Business Partner

Position Summary

East House is a dedicated non-profit organization committed to supporting individuals on their journey to recovery. We provide comprehensive services including residential support counseling peer support and community outreach to empower individuals to overcome mental health and substance use disorders and lead fulfilling lives. Our mission is to foster a supportive environment that promotes healing and long-term recovery while upholding our humanistic optimistic progressive and collaborative values rooted in integrity.

The HR Business Partner performs a mix of transactional administrative and strategic work to support the continuous improvement advancement and execution of East Houses talent management priorities across a complex multi-program organization. This role operates in alignment with East Houses values of Humanistic Optimistic Progressive Integrity and Collaboration ensuring that every interaction with employees and leaders reflects genuine care forward-thinking problem-solving ethical practice and true partnership.

The HR Business Partner partners with internal stakeholders of assigned programs departments and teams to provide consultative and collaborative human resources support and technical assistance across workforce planning staffing and pipeline development performance management professional development employee relations compensation analysis and the implementation of People and Culture best practices including change and improvement initiatives planning and facilitation.

In compliance with NYSs Pay Transparency Act the salary range for this position is listed above. East House considers factors such as (but not limited to) scope and responsibilities of the position candidates work experience education/training key skills internal peer equity as well as market and organizational considerations when extending an offer.

Responsibilities

Strategic Workforce Planning & HR Consultation

• Partners with program and department leaders to develop workforce plans that align with East Houses mission values and organizational priorities.
• Evaluates current teams and identifies areas for improvement including training resources organizational structure and culture alignment.
• Delivers proactive quality HR services to leaders employees and teams that reflect the business objectives of the program/department and East House as a whole.
• Analyzes trends and metrics in partnership with program/department leaders to develop solutions programs and policies.

Provides guidance and input on business unit restructures workforce planning and succession planning.

Talent Acquisition & Onboarding

• Collaborates with hiring managers to develop position descriptions ensuring content follows legal and regulatory requirements and that scope level duties qualifications and requirements are essential to the role.
• Ensures People and Culture strategies and priorities are reflected in recruitment and hiring practices.
• Supports recruitment hiring and onboarding plans for assigned positions.
• Coaches hiring managers on how to adopt best practices for talent acquisition.
• Trains selection committees on effective interviewing and selection for adaptive and technical competencies.
• Provides consultation on effective program/department onboarding to support inclusion and retention.
• Coordinates onboarding for new hires and supports requests for promotions and transfers.

Employee Relations & Performance Management

• Works with employees and supervisors to address root causes of human resource and employee relations issues.
• Supports managers and employees with questions issues or concerns providing consultation and resolution strategies for the most optimal outcomes.
• Works closely with management and employees to improve work relationships build morale and increase productivity and retention.
• Manages employment termination and offboarding processes for assigned programs/departments including exit surveys and interviews.
• Ensures all involuntary separations are reviewed in compliance with regulations and best practices and supports managers with involuntary termination meetings.

Compensation Retention & Professional Development

• Reviews and analyzes compensation and makes recommendations to managers and leadership to achieve and ensure pay equity.
• Analyzes turnover trends and consults with leaders to develop strategies that support staff retention and career growth.
• Consults with organizational leaders and managers to identify professional development opportunities and coordinate learning opportunities that support employees personal career and organizational growth.

Compliance & HR Policy Guidance

• Provides HR policy and employment regulation guidance and interpretation.
• Maintains current knowledge of federal New York State and local employment laws and practices and applies regulatory and compliance requirements into practice.
• Commits to the highest standards of confidentiality in the conduct of work releasing no confidential information without expressed permission and approval per East House policy.
• Support routine benefits administration and employee benefit inquiries.

Culture of Engagement

• Champions People and Culture activities education and awareness.
• Supports and champions inclusion and equity efforts.
• Participates in employee events celebrations and multi-cultural observances.

Note: This job description may not cover all job duties and is subject to change without notice. Job duties responsibilities and/or activities may change at any time with or without notice.

Competencies

Alignment with East House Values

• Humanistic Collaborative Optimistic Progressive Integrity.
• Represents the organization professionally and aligns with its mission.
• Performs work with integrity and in compliance with established processes procedures and regulations.

Accountability

• Takes responsibility for all work activities and personal actions.
• Follows through on commitments; implements decisions that have been agreed upon.
• Maintains confidentiality with sensitive information.
• Acknowledges and learns from mistakes without blaming others.
• Recognizes the impact of ones behavior on others.

Commitment to Belonging Respect and Building a Supportive Community

• Values and appreciates the unique backgrounds experiences and perspectives of every individual.
• Actively includes others in conversations and decision-making fostering connections by learning about others interests and celebrating achievements to make individuals feel valued.
• Listening without judgment communicating and interacting politely and civilly and acknowledging others contributions to show appreciation and build trust.
• Offering help encouraging collaboration and creating safe spaces where everyone feels comfortable sharing ideas and concerns.

Working Conditions/Work Environment

Traditional office environment. Occasionally subjected to pressure due to time demands. May have to travel to various program locations which may not be accessible for individuals with reduced mobility.

Physical/Mental Demands

The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is frequently required to sit talk hear stand walk ability to reach above or below shoulders use hands to type and/or perform light lifting (up to 25 lbs.) and occasional stair-climbing.

Reasonable Accommodation

East House provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act the Americans with Disabilities Act the New York Human Rights Law or similar applicable law. If you need reasonable accommodation for any part of the application and hiring process please contact the Human Resources office at or email your request to Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

EEO Statement

East House provides equal opportunity to all qualified individuals and does not discriminate on the basis of race color creed age marital status sex gender religion sexual orientation gender identity gender expression national origin veteran status or disability or any other protected statuses in its hiring promotions and other employment activities.

Desired Qualifications

Education

Bachelors degree from an accredited college or university or equivalent education and work experience required.

A masters degree in Human Resources Business Administration or a related field (MHR MLHR MILR MBA) is beneficial but not required.

An equivalent combination of education and relevant experience may be considered.

Experience

• Minimum of 5 years of Human Resources business partner or management experience performing or overseeing generalist HR responsibilities including staffing/recruitment compensation analysis/management benefits administration and leave management.
• Licensure/Certification
• PHR SPHR SHRM-CP and/or SHRM-SCP certification(s) desired.
• Valid NYS drivers license and acceptable driving record required to travel for business. East House does not accept conditional status drivers licenses as acceptable to drive for business.

Other Skills/Abilities

• Current knowledge of federal New York State and local employment laws and practices with the ability to apply regulation and employment compliance into practice.
• Strong technology competence with administrator-level experience using HRIS/HRMS and other HR applications (including custom report generation) such as Paylocity ADP Workforce Now UKG/UltiPro Ceridian or similar systems. Experience implementing HRMS and/or HR technology modules is beneficial.
• Advanced user of Human Resource Management Systems (HRMS); able to collect and retrieve employee information for data-driven planning and reporting.
• Proven ability to prioritize tasks and organize workload to meet timelines.
• Strong communication and interpersonal skills; highly adaptable and able to thrive in a fast-paced matrixed environment.
• Ability to engage inspire and influence at all levels of the organization; demonstrated ability to collaborate with a diverse group of colleagues and teams.
• Aptitude for and interest in learning including staying current on employment regulations regulatory requirements and new tools and technologies.
• Proficiency in MS Office software products (Outlook Word Excel and PowerPoint).
• Recognizes and values diversity and understands how to create equitable and inclusive environments.