HR and Benefit Specialists, Coordinators and Assistants (Retirement and Pensions)
Job Location:
Abbeville, AL - USA
Hourly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
- Coordinate Core Operations: Process transactions for pension and retirement plans.
- Deliver Exceptional Service: Serve as the trusted contact for employees retirees and beneficiaries via phone email and in-person consultations. Excellent customer service skills are a must.
- Ensure Compliance: Review case files for accuracy and compliance with plan documents and standard operating procedures.
- Collaborate Across Teams: Partner with HR leadership benefits analysts and vendors to resolve inquiries efficiently.
- Maintain Confidentiality: Handle sensitive personal and financial records with strict privacy standards.
- Experience: 13 years of professional HR office experience (pension experience strongly preferred).
- Communication & Care: Strong verbal/written communication and customer service skills.
- Tech Skills: Proficiency in Microsoft Office 365 (Outlook Excel Word Teams SharePoint).
- Problem-Solving & Detail: Ability to spot discrepancies route cases accurately and manage multiple priorities in a fast-paced environment.
- Education: Bachelors degree preferred but not required.
Required Skills:
What Youll Bring Experience: 13 years of professional office experience (HR benefits insurance or pension experience strongly preferred). Communication & Care: Strong verbal/written communication and customer service skills. Tech Skills: Proficiency in Microsoft Office 365 (Outlook Excel Word Teams SharePoint). Problem-Solving & Detail: Ability to spot discrepancies route cases accurately and manage multiple priorities in a fast-paced environment. Well-developed project and process management skills. Proficient knowledge of Microsoft Office Suite skills with advanced skills in MS Excel. Ability to communicate effectively and develop positive working relationships with both internal and external partners and customers.
Required Education:
Bachelors degree preferred but not required.
