Housekeeping Supervisor

Join our team and help create exceptional guest experiences! As a Housekeeping Supervisor you will lead a dedicated team responsible for keeping our guest rooms and resort spaces clean welcoming and guest-ready. You will play a hands-on role in motivating and developing your team coordinating daily operations and ensuring every detail reflects our commitment to outstanding quality and service. If you are a natural leader who takes pride in creating memorable experiences and thrives in a fast-paced resort environment we would love to have you join us!

As a Housekeeping Supervisor You Will:

• Lead supervise and motivate the housekeeping team including supporting staffing scheduling training coaching and performance management.
• Assign daily housekeeping duties and rooms monitor productivity and ensure assignments are completed accurately efficiently and on time.
• Conduct daily and weekly inspections of guest rooms and resort areas to ensure cleanliness presentation and quality standards are consistently maintained.
• Inspect rooms and furnishings for damage wear stains or maintenance concerns and ensure issues are properly reported and addressed.
• Assist with cleaning and room touch-ups as needed to maintain established cleanliness and presentation standards.
• Prepare weekly schedules and adjust assignments based on business and operational needs.
• Monitor housekeeping quality and productivity identify opportunities for improvement and follow up on department initiatives.
• Provide ongoing training coaching and development to promote strong performance teamwork and exceptional guest service.
• Communicate effectively with guests team members and management providing professional service and resolving questions or concerns promptly.
• Lead and participate in department meetings to communicate expectations updates and operational priorities.
• Maintain accurate housekeeping records including daily logs room completion schedules and inventory.
• Conduct regular supply linen and houseware inventories and ensure accurate reporting.
• Reinforce company policies procedures safety practices and service standards.
• Report and follow up on maintenance concerns and properly manage lost and found items according to company procedures.
• Promote a safe clean organized and professional work environment while maintaining regular attendance and meeting company standards.

Qualifications :

• Must be flexible with scheduling and available to work weekends including Friday Saturday and Sunday as well as holidays based on business needs
• Two to four years of related housekeeping hospitality supervisory or leadership experience and/or training preferred.
• Equivalent combination of education training and relevant experience may be considered.
• High school diploma or GED or equivalent required.
• Valid drivers license required.

SKILLS & KNOWLEDGE

• Strong leadership and team management skills with the ability to train coach motivate and develop team members.
• Knowledge of housekeeping operations cleaning procedures and quality and service standards.
• Strong attention to detail with the ability to inspect guest rooms and resort areas and identify cleanliness maintenance and safety concerns.
• Strong communication organizational and time-management skills with the ability to prioritize tasks in a fast-paced environment.
• Effective problem-solving skills with the ability to address operational challenges and guest concerns professionally.
• Knowledge of workplace safety practices proper handling of cleaning chemicals and housekeeping equipment.

Additional Information :

Why Westgate  

• Comprehensive Health Benefits Medical Dental and Vision Coverage
• Paid Time Off Vacation Sick and Personal Time to Recharge
• Paid Holidays
• 401(k) with Generous Company Match to Support Your Future
• Daily Pay Access Your Earnings When You Need Them
• Family-Focused Benefits Pregnancy Parental Leave and Adoption Assistance
• Wellness Programs to Support Your Well-Being
• Flexible Spending Accounts (FSA)
• Tuition Assistance to Help You Grow Your Career
• Military Leave
• Employee Assistance Program (EAP) Support When You Need It Most
• Life Disability Accident Critical Illness and Hospital Insurance
• Pet Insurance for Your Furry Family Members
• Loyalty Program Exclusive Discounts on Hotels Cruises Resorts Restaurants Entertainment and More
• Low-Cost Gym Membership
• NEW! David A. Siegel Legacy Scholarship  Up to $40000 for Team Members Dependents After 1 Year of Service
• Career Growth and Advancement Opportunities
• Community Involvement Give Back and Make an Impact

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability status or any other protected status under federal state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process please email with the job title and the location of the position for which you are applying. This job posting is intended to provide a general overview of the position and may not include every responsibility duty or qualification required. Duties responsibilities and activities may change at any time with or without notice.

Remote Work :

No

Employment Type :

Full-time