Housekeeping Manager

INDUSTRIALIST HOTEL

124 rooms 1277 sq. ft. event space

Amenities include: signature restaurant (The Rebel Room) social lounge fitness center in-room dining valet parking conference & lounge areas.

Blending historic character with modern lifestyle design The Industrialist in downtown Pittsburgh offers an authentic guest experience. With prime access to shops local restaurants the Business District riverfront trails and convenient public transit the property provides an engaging environment for hospitality professionals passionate about dynamic urban hospitality.

Job Title: Housekeeping Manager

Departments: Housekeeping

Supervision Exercised: Room Attendants House Attendants Laundry Attendants

Supervision Received: Executive Housekeeper / General Manager

MINIMUM REQUIREMENTS

Education

• High school diploma or equivalent preferred.
• Associate or bachelors degree in Hospitality Management or related field preferred.

Experience

• Minimum 2 years of housekeeping experience in a hotel environment.
• At least 1 year in a supervisory or management role required.
• Experience with housekeeping or property management systems (HotSOS OnQ Opera etc.) preferred.

Skills & Knowledge

• Strong leadership and communication skills.
• Excellent attention to detail and quality standards.
• Ability to manage train and motivate a diverse team.
• Strong organizational and time management abilities.
• Knowledge of cleaning processes chemical handling and OSHA safety standards.
• Proficiency in Microsoft Office (Word Excel Outlook).
• Ability to work in a fast-paced environment and adapt to changing demands.
• Flexibility to work various shifts weekends and holidays.

Job Duties & Responsibilities

• Supervise and support the daily operations of the housekeeping team.
• Conduct room and public area inspections to ensure cleanliness and adherence to brand standards.
• Assist with scheduling training and performance reviews for housekeeping staff.
• Maintain linen supply and equipment inventories and ensure proper usage and control.
• Coordinate with Front Office and Maintenance to ensure timely room readiness.
• Address and resolve guest concerns or requests professionally and promptly.
• Ensure compliance with company policies safety guidelines and sanitation procedures.
• Monitor departmental productivity and support labor management and cost control.
• Participate in department meetings and assist with reporting and recordkeeping.
• Perform additional duties as assigned by management.

HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race color religion gender sexual orientation gender identity national origin age disability veteran status or any other protected status prohibited under Federal State or local laws. All employment decisions are based on valid jobrelated requirements.