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Hotel Front Desk Agent
Job Location:
Job Location:
Fort Lauderdale, FL - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
14 October 2026 (10 days ago)
Posted:
Application Deadline:
11 January 2027
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Equinox Staffing Solutions is hiring a full-time Hotel Front Desk Agent. We are seeking a friendly dependable professional who enjoys helping guests and is confident working with computers. Up to two openings may be available.
ABOUT THE ROLE
Help guests have a smooth experience from reservation through check-out. This long-term opportunity suits someone who wants to build strong guest-service skills and take on additional responsibilities as they learn the operation.
RESPONSIBILITIES
Welcome guests handle check-in and check-out and answer questions professionally.
Take confirm and update reservations by phone email and in person.
Learn and accurately navigate the property management system and reservation matrix.
Process payments and maintain accurate guest account records.
Answer calls and emails communicate messages and follow up on requests.
Coordinate with housekeeping and maintenance on room readiness and guest needs.
Resolve concerns calmly and involve a supervisor when needed.
Prepare daily occupancy activity and incident reports.
Keep the front desk and lobby organized and guest-ready.
QUALIFICATIONS
High school diploma or equivalent.
Strong written and verbal communication and professional customer service.
Practical computer skills: locate and open files open and switch between browser tabs and work accurately with multiple tabs and programs open.
Comfortable using Microsoft Word Excel email and learning reservation software.
Organized dependable attentive to detail and calm under pressure.
Availability for some evenings weekends and holidays.
Previous hotel resort or hospitality front desk experience is preferred.
English/Spanish bilingual skills are a strong plus. The front desk work area is seated; extended standing is not required. Candidates should be prepared to demonstrate basic computer navigation during the interview process.
TO APPLY
Submit your resume and share your availability relevant guest-service experience and experience using computers and reservation systems. Interviews are arranged by appointment.
