Hotel Director of Sales
Cedar Rapids, IA - USA
Department:
Job Summary
NEW HOTEL OPENING SOON
What we offer:
- Health Dental Vision and other benefits available
- DailyPay
- 401k
- Paid Training
- Paid PTO
- Referral program
- Discounts at all Kinseth Hotel Corporation hotels and restaurants
SUMMARY
Oversees the sales of the products and services of the hotel banquet and restaurant. Supervises sales department employees.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Participates in preparation of annual hotel budget and oversees development and implementation of marketing plans and action plans development of special promotions or packages and ideas to build occupancy.
- Tracks activities of the competition and the market and the hotels position in the market and communicate significant changes to General Manager and Director of Operations.
- Participates in industry and civic organizations to promote business opportunities.
- Leads hotel sales department meetings.
- Makes solicitation and service calls in person through mail/email and by telephone on assigned accounts to promote and sell hotel banquet and restaurant facility space and services.
- Makes solicitation calls to potential new accounts. Responds to inquiries from customers prospective clients and the corporate office.
- Prepare proposals and confirmations for group bookings conducts tours of the property with prospective customers.
- Informs other departments of upcoming events and works with them to ensure proper planning throughout the property.
- Maintains and uses the accounts tracing system/database and customer account files to generate future proper use of all KHC computer systems.
- Follows company credit and deposit policies when booking business.
- Prepares sales reports and records sales calls and activities as required.
- Monitors guest satisfaction through follow-up surveys thank you cards and calls.
- Meets and/or exceeds individual quantitative revenue and production goals set forth by the General Manager.
- Compliance with Human Resource policies and procedures as outlined in HR Administration & Operations Guide.
- Timely processing of invoices and follows all purchasing policies.
KHC POLICIES:Responsible for following all KHC policies and procedures as set forth in the KHC handbook and property specific guidelines/ policies include dress code safety and performance must also maintain a professional image and report to work as scheduled.
SUPERVISORY RESPONSIBILITIES: Directly supervises 1-4 employees in the Sales out supervisory responsibilities in accordance with the organizations policies and applicable laws. Responsibilities include interviewing hiring and training employees; planning assigning and directing work; monitoring and appraising work performance; rewarding and disciplining employees; addressing complaints and resolving problems.
PHYSICAL DEMANDS:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this employees must follow proper safety precautions at all times to avoid injuries.
While performing the duties of this job the employee is regularly required to stand; use hands to handle grasp or type; and talk or employee frequently is required to walk and reach with hands and employee is occasionally required to sit; climb or balance; stoop kneel crouch bend or twist; smell; and to push pull or lift over 10 employee must occasionally lift and/or move up to 50 vision abilities required by this job include close vision distance vision peripheral vision depth perception and ability to adjust focus.
Required Experience:
Director