Hotel Account Executive

Toast creates technology to help restaurants and local businesses succeed in a digital world helping business owners operate increase sales engage customers and keep employees happy.

As a Hotel Account Executive you will play a key role in expanding our business within the hotel market. Your primary focus will be prospecting building relationships and securing new restaurant partnerships within major hotel brands including Marriott Hilton and Choice Hotels as well as supporting Independent/Boutique hotel properties and groups through the sales process. This role offers a highly cross-functional experience where youll collaborate with multiple internal teams and work closely with independent franchise and corporate contacts within the hotel industry.

A day in the life (Responsibilities)

• Work within a list of prospective hotel properties within assigned geographical territory with restaurants banquets and retail outlets and manage the entire sales cycle from the initial discovery calls to closing (experience with self-generating leads is preferred).
• Conduct a high volume of calls emails and coordination efforts between internal teams independent franchisee or corporate hotel customers.
• Deliver product demos and craft tailored solutions that best meet each prospects needs.
• Collaborate with cross-functional teams to ensure seamless delivery and meet the expectations set during the sales process.
• Use Salesforce (CRM) to manage all sales activities and maintain up-to-date records.
• Analyze the competitive landscape to strategically position Toast within the hotel market.
• Clearly communicate the strengths benefits and potential challenges of Toasts POS products and services ensuring a smooth transition for customers.
• Develop a deep understanding of the Master Service Agreements (MSA) of Enterprise Hotel customers to support account needs effectively.
• Travel: 10%-15%

What youll need to thrive (Requirements)

• 1 years in an outbound sourcing or sales role (preferably in hospitality or a related field) with experience managing the full sales cycle from lead generation to closing.
• Proven relationship-building skills with both internal and external stakeholders managing high volumes of calls emails and coordination.
• Familiarity with POS or tech solutions and ability to conduct tailored product demos.
• Cross-functional collaboration experience to ensure seamless alignment between sales and delivery.
• Effective communicator with strong verbal written and organizational skills; able to present product value clearly.
• Technical proficiency with CRMs (Salesforce preferred) and strong problem-solving skills.
• Market analysis and negotiation skills to position products strategically within the competitive landscape.
• Comfortable working with Master Service Agreements for large enterprise accounts.
• Self-motivated resourceful and detail-oriented with a competitive organized approach to projects.
• Comfortable navigating ambiguity and adapting to evolving customer and business needs.
• Attention to detail and ability to thrive & adapt in fast-paced shifting environment

What will help you stand out (Nonessential Skills/Nice to Haves):

• Preferably Associates or Bachelors degree
• Experience using Salesforce to keep track of Sales activities
• Sales competency Command of the Message

Note: Toast will not sponsor applicants for work visas for this role.

AI at Toast

At Toast one of our company values is that were hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster more independently and with higher quality. We provide these tools across all disciplines from Engineering and Product to Sales and Support and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; its a core part of our culture.

Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract retain and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters changing needs. Learn more about our benefits at Toast Uses AI in its Hiring Process

Throughout the hiring process our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking summarization and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. We ask that you complete interviews and assessments on your own without real-time AI tools recording or transcription bots unless we tell you otherwise in advance. To learn more: Approach to Hybrid Working

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: Are the Secret Ingredient in Our Recipe for Success

At Toast our employees are our secret ingredientwhen they thrive we thrive. The restaurant industry brings together people with a wide range of backgrounds experiences and perspectives and we value that same breadth at Toast. We strive to build a culture grounded in authenticity respect and humility where every Toaster has a real opportunity to grow contribute and do their best workraising the bar in delivering exceptional experiences for our customers and each other.

Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process please contact .

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