HostGreeter

Amaterra Kitchen & Social Club offers a vibrant upscale dining and social experience focused on exceptional hospitality quality food and beverages and meaningful guest connections. Team members are expected to contribute to a culture of professionalism collaboration and service excellence.

SUMMARY:

The Restaurant Host is responsible for creating a welcoming first impression for guests at Amaterra Kitchen & Social Club. This position manages guest arrivals reservations seating arrangements and communication with service team members to ensure a smooth and enjoyable dining experience. The ideal candidate is personable organized attentive to detail and committed to providing exceptional guest service.

• Greet guests promptly and warmly upon arrival and provide a professional welcoming first impression.
• Manage reservations waitlists and seating arrangements to support efficient restaurant operations.
• Escort guests to their tables and provide menus while communicating relevant information about the dining experience.
• Coordinate with servers bartenders and management to maintain balanced seating and timely service.
• Answer phone calls respond to guest inquiries and assist with reservation requests.
• Communicate wait times special requests and seating preferences accurately and professionally.
• Monitor the dining room entrance and guest flow to ensure an organized and welcoming environment.
• Assist with guest concerns and promptly communicate issues to the appropriate manager.
• Maintain the cleanliness organization and presentation of the host stand entryway and dining areas.
• Support opening closing and side-work duties as assigned.
• Follow established service standards reservation procedures and company policies.
• Perform other related duties as assigned.

GENERAL JOB EXPECTATIONS:

• Follow all company policies health regulations sanitation standards and safety procedures.

• Strong communication interpersonal and organizational skills.
• Professional appearance and a friendly guest-focused attitude.
• Ability to multitask and remain composed in a fast-paced environment.
• Basic computer skills and the ability to learn reservation and point-of-sale systems.
• Ability to work collaboratively with team members across restaurant departments.

QUALIFICATIONS:

• High school diploma or equivalent preferred.
• Must be a United States citizen or possess a valid work permit.
• Ability to work flexible schedules including weekends holidays and evenings as needed.

WORKING CONDITIONS:

• Ability to stand and walk for extended periods.
• Ability to move throughout the restaurant and assist with light service-related tasks.
• Ability to bend reach and lift supplies as needed with or without reasonable accommodation.