Host | Cat Cora (2)

Hiring for the following schedule:

Sunday: 7am - 2pm

Monday: 2pm - 9pm

Tuesday: 2pm - 9pm

Wednesday: Off

Thursday: Off

Friday: Off

Saturday: 7am - 2pm

Position Description Summary:

The Host is responsible for daily execution of the Mission Statement which includes providing First Class Service to both internal and external customers. The Host/Hostess is also responsible for the receiving and seating of guests and performing a variety of other tasks within a restaurant establishment which may include ringing up orders refilling beverages setting tables and cleaning eating/serving areas.

Duties and Responsibilities:

• Exceed First Class Service standards and behavior with every guest business partner and peers.
• Greets every guest with a friendly smile and positive attitude.
• Maintains consistent attention to the entrance of the restaurant and welcomes all guests with asmile and appropriate greeting following the companys customer service standards.
• Responds appropriately to guest concerns.
• Bussing tables taking carryout orders and restocking the display case.
• Maintain and use seating chart for rotation of stations
• Records guests seating times in a consistent manner providing the highest quality of service.
• Seats guests and presents the menu
• Communicates with the wait staff and other restaurant personnel to ensure a guests positiveexperience.
• Performs the tasks of the cashier and/or bus person as required including cashing out guests.
• Answer phones and guests questions.
• Maintain clean organized work environment that is free of safety hazards;May include sweeping and mopping.
• Accountable for compliance with all local state federal laws and regulation including those relatingto food safety.
• Other duties as assigned.

Position Qualifications:

• High School diploma or GED
• Ability to organize and manage multiple priorities
• Ability to communicate clearly and concisely with Team Members Managers and Guests.
• Possess basic math skills and have the ability to handle money and a point of sale system
• Ability to work independently as well as with other team members
• Able to work unsupervised for extensive periods and to demonstrate good judgment when dealing with guest
• Ability to work various shifts in a 7/365 team-oriented environment
• Excellent customer service skills and an ability to communicate effectively
• Self-starter able to prioritize and handle various tasks simultaneously
• Ability to adapt to changing priorities and unexpected situations
• Ability to lift a minimum of 25 lbs perform essential job functions such as standing bending reaching climbing on ladder and walking long distances.
• Standing for long periods of time and the ability to work in environment with varying temperatures.