Hospitality Lead Doorman Seattle, WA

** Details **

• Location: Populus Hotel
• Position: Lead Valet Attendant
• Pay Rate: $23 - $24/ HR great tips
• Schedule:Full-Time / MUST have open availability
• Pay Active On-demand access to earned wages get up to 50% of your earned wages immediately.
• 401(k) with Employer Match
• Growth Opportunities
• Paid Training
• Weekendare required for this potion.

Additional Benefits:

• Pay Activ- On-Demand access to earned wages get up to 50% of your earned wages immediately!
• 401(k) with Employer Match
• Medical dental vision 3 plan options!

The Spirit of the Position:

The Lead Doorperson Hospitalityoverseesoperations in the absence oflocation managementwhile ensuringthat increased revenue managed expenses and customer satisfaction is maximized by maintaining the highest level of service thresholds and initiatives that are aligned with the expectations of our client.

Principal Job Duties:

• Greet all visitors & tenants be responsive and timely with correspondence and problem resolution and display a caring attitude develop a rapport with all.
• Assist visitors with shopping bags in and out of their vehicles in lobbies lanes and in the parking office.
• Transport guests luggage from the hotel entrance area to the designated Bell area.
• Escort or provide guest with directions inside to the reception desk area.
• Relay accurate directions to guests/visitors on inquiries regarding local destinations.
• Maintain accurate knowledge of local attractions and activities to recommend for guest inquiries.
• Secure taxis/transportation for guests/visitors.
• Monitor and direct traffic activity of taxis Ubers limousines and hotel/restaurant guests vehicles ensuring a smooth and efficient flow.
• Support location management with the financial operational safety andservice-relatedsuccess at their hotel.
• Attend daily stand-up meetings and resume meetings scheduled by client.
• Ensure LAZ internal stand-up meetings (Pre-Shifts or Huddles) are held eachshift.
• Ensures staff adheres to rules of conduct policies and procedures.
• Embrace resolve and see through to resolution any customer service or client concerns.
• Communicates any challenges to Location Management to address.
• Additional duties as assigned.

Experience:

• Supervisory experience is preferred.
• Hotel andValet Experience is a plus.
• Manual transmission is preferred but not required.
• Strong customer service experience.
• Valid drivers license required.

Skills:

• Ability to communicate professionally and effectively.
• Ability to speak read and comprehend the English language.
• Must be open to feedback differing opinions and other points of view.
• Demonstrates a sense of urgency and timeliness.
• Demonstrate the ability to seek improvement.
• Excellent team building and interpersonal skills.

Physical Demands:

• Ability to lift push and pull at least 50 pounds.
• Ability to stand walk and run for extended periods of time.
• Ability to bend stoop squat and lift frequently throughout a shift.
• Willingness to work in the elements heat wind snow rain etc.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

FLSA Status: Non-Exempt

LAZ Parking is an equal opportunity all our employment practices including hiring we are firmly committed to provide equal employment opportunity (EEO) to all persons regardless of race color religion sex national origin disability age genetics Vietnam era special disabled recently separated and other protected veterans or any other characteristic protected by federal state or local law. No question in our application process is used for the process of limiting or excluding any applicants consideration for employment on such grounds.

This Employer participates in E-Verify.