Hospitality Associate

Position Summary

The Hospitality Associate is responsible for delivering a seamless workplace hospitality experience through amenity management workplace readiness meeting support and exceptional service for employees clients and visitors. The role serves as a visible workplace ambassador ensuring shared spaces remain clean stocked professional and guest-ready throughout the business day.

Key Responsibilities

Primary Responsibilities

Workplace Hospitality & Amenities

• Maintain pantries cafés beverage stations wellness rooms and shared spaces to hospitality standards.
• Conduct routine workplace inspections and floor audits.
• Monitor and replenish food beverage and workplace supplies.
• Ensure amenities and common areas are clean organized and presentation-ready

Guest Experience & Service

• Provide coverage for reception assisting with inquiries and special requests via phone email and in-person
• interactions delivering proactive and personalized service.
• Deliver a welcoming hospitality-focused experience for employees clients and visitors.
• Respond to workplace and hospitality-related requests.
• Partner with workplace teams vendors and service providers to maintain workplace readiness.

Meetings & Events

• Support meeting and conference room readiness setups resets and room turnover.
• Coordinate catering deliveries refreshments and hospitality services.
• Assist with event logistics and special workplace events.

Secondary Responsibilities (Backup Support as Needed)
The Hospitality Associate may provide support in the following areas during peak periods and/or in staff absences:

• Mail distribution and package handling.
• Reprographics and printing support.
• Vendor escorting and coordination.
• Work order submission and service tracking.
• Administrative and operational support for workplace initiatives and special projects.

Qualifications :

• High school diploma or equivalent required.
• 1 years of hospitality conference services catering event operations or client-facing service experience within a
• corporate or hospitality environment.
• Strong customer service communication and relationship-building skills with a hospitality-first mindset.
• Highly organized and detail-oriented with the ability to anticipate needs manage competing priorities and deliver
• polished client-ready experiences.
• Proficient in Microsoft Office and workplace technology tools.
• Ability to collaborate effectively with employees clients and visitors in a fast-paced environment.

Additional Information :

The salary range for this role at the noted RRD location is $20.53 - $28.70 / hour. Starting pay decisions are determined based on multiple factors including but not limited to relevant education qualifications skills experience certifications proficiency performance shift location and other business needs. Typically roles follow step progressions to a target rate or set increments over time. Depending on the role in addition to the hourly rate of pay the total compensation package may also include overtime shift differential call-in and/or stand-by pay. RRDs benefit offerings include medical dental and vision coverage paid time off disability insurance 401(k) with company match life insurance and other voluntary supplemental insurance coverages plus parental leave adoption assistance tuition assistance and employer/partner discounts.

Shift: Monday-Friday 8:30am-5:30pm

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RRD is an Equal Opportunity Employer including disability/veterans

At RRD we value innovation authenticity and integrity. To uphold the security and fairness of our hiring process we ask that candidates refrain from using AI tools during interviews to ensure an authentic and secure experience. We appreciate your cooperation as we work to maintain a transparent and equitable hiring process.

All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.

Remote Work :

No

Employment Type :

Full-time