Hospital Specimen Technician

• The Hospital Specimen Technician is responsible for the preparation of patient s specimens in a hospital location.
• The Hospital Specimen Technician must be able to perform and follow all pre-analytical processing procedures with accuracy and in a timely manner.
• The roles & responsibilities below are specific to samples being performed for Quest laboratory testing
• Specimen Processing & Test Send Out

• Demonstrates excellent proficiency in test ordering policies hospital processing procedures specimen
• requirements for test ordering sample preparation Quantum and compliance/legal requirements.
• Knowledge and competency of Hospital LIS system (client specific) Print Quest performed testing reports
• Demonstrates ability to interpret specimen flow/tracking data utilizing all available reports and resources
• Responsible for supply ordering processes.
• Performs remote accessioning (pre-accessioning) (client specific)
• Problem Resolution Responsibilities
• Troubleshoot and problem resolution for specimen types missing information TIQ TNP additional sample requests and other client issues related to area of responsibility.
• Customer Service Responsibilities
• Demonstrates exceptional customer service skills as the Liaison between customer & Quest performing laboratory to provide pro-active customer support.
• Responsible for managing inbound calls with a positive client interaction.
• Communicates and collaborates effectively with the hospital laboratory staff as well as the Clients sales team and other functions in the organization.
• Communicates effectively information regarding problem-solving with specimens test cancellations testing requirements billing requirements with various hospital staff.

• 1 3 years of working experience

• Medical background preferred which includes medical terminology applicable to a clinical laboratory
• Previous experience in a hospital laboratory environment preferred

• Position requires data-entry background with abilities to enter 6000 alphanumeric keystrokes/hour.
• Works in a biohazard environment practicing good safety habits.
• Able to sit or stand for long periods.

• Handles multiple tasks simultaneously and works in a production environment.
• Hospital LIS Systems knowledge or experience a plus Command of Microsoft Office Suite
• Client interfacing role requiring strong communication collaboration and problem solving skills
• The position requires demonstrated data entry skills to effectively utilize both the Clients Diagnostics system and the hospital client systems.
• Maintains composure while working under pressure.
• Reflects good judgment when determining what action to take when resolving problems.
• Demonstrates strong interpersonal skills that foster a positive environment.
• Demonstrates flexibility and ability to adapt to change.
• High School Diploma/equivalent is required

Why TalentBurst
At TalentBurst we deliver more than talent we deliver outcomes. We partner with you to move quickly and connect you to opportunities aligned with your skills and long term growth.

Backed by precision transparency and results we connect top talent with leading organizations through trusted partnerships.

We offer competitive compensation and comprehensive benefits including medical dental vision and retirement options.

TalentBurst is an equal opportunity employer committed to an inclusive and diverse workforce.