Home Health Therapy Supervisor

Working title:Therapy Supervisor

Division: Home Health and Hospice

Program:Home Health

Reports to: Home HealthClinical Manager

FLSA status: Non-Exempt: Full Time

Wage Range: $41.12 - $55.51 hourly including $2.00 an hour lead stipend; depending on number of years of transferable experience and internal equity

Serving the Yellowstone Countycommunity and south-central Montana for nearly 50 years RiverStone Health is an essential provider of personal and public health services. Health Education Leadership and Protection HELPâis what we do.â From medical dental and behavioral healthcare; home care and hospice; public health services like immunizations WIC health promotion and restaurant inspections; and educating the next generation of health professionals our expertise spans all ages and stages of life.â

At RiverStone Health westrive to build a personal connection with everyone we serve to provide optimal complete solutions within our realm of expertise to the variety of challenges faced by our patients clients and principles of access affordability compassion and quality in all interactions RiverStone Health improves life health and safety for all the communities we serve.

RiverStone Health Home Health Services provides medical treatment for an illness or injury to help patients recover regain independence and become as self-sufficient as possible. Home health care helps patients manage chronic conditions like heart disease diabetes pain management or chronic obstructive pulmonary disease (COPD) and provides personal care services. Home Health Services may be requested by physicians the patient or family member or a hospital discharge planner. Through consultation with the patients healthcare provider Home Health Services develop a plan of care to meet the patients individual healthcare needs. The team includes nurses physical therapists occupational therapists speech therapists medical social workers and certified home health aides.

TheTherapy Supervisoris responsible for the delivery of quality patient care through thetherapyprocess of assessment diagnosing planning implementation and tandem with the clinical manager and clinicaltherapystaff thetherapysupervisorhelps to oversee patient carePT/OT/ST staffclinical documentation (OASIS)referral staff and customer satisfaction with home health patient care services. The incumbent brings content expertise and knowledge surrounding the program elements deliverables and metrics. The work environment is typically fast paced. Work is performed to ensure efficiency of program delivery incorporating integrity and innovation to ensure a high level of customer service.

Physical Therapist 75%

• Provide skilled comprehensive physical therapy services in a homeâhealth setting. You will work both independently and collaboratively to deliver direct care education and coordination to patients and their families all within your licensed scope of practice.
• Independently administer and monitor therapeutic interventions in compliance with physician orders and accepted PT practice standards.
• Conduct evaluations and interpret symptoms and treatment responses collaborating with interdisciplinary healthcare providers to develop and adjust individualized plans of care.
• Deliver education and training to patients and caregivers on managing impairments using adaptive equipment and promoting functional independence.
• Provide skilled interventions tailored to physical cognitive communicative and functional deficits including swallowing/dysphagia management for SLP clients.
• Initiate and conduct admissions and home visits establish priorities and goals and coordinate care based on patient needs.
• Consult and coordinate with physicians nurses therapists home health aides and other care providers throughout the patients care continuum.
• Communicate changes in patient condition promptly to the care team physician and family to ensure continuity and safety.
• Participate in case conferenceswhether in-person telephone or electronicto support collaborative treatment planning.
• Document evaluations treatment plans interventions patient responses progress and discharge in the electronic medical record adhering to documentation standards and completing charting in a timely manner.
• Demonstrate knowledge of the Outcome and Assessment Information Set (OASISâE) include quality and reimbursement metrics in documentation and care delivery.
• Understand and adhere to Medicare/Medicaid guidelines HIPAA state regulations and accreditation standards relevant to home health services.
• Maintain universal precautions and follow organizational safety protocols at all times.
• Participate in performance improvement initiatives aimed at achieving positive patient outcomes.
• Receive and address patient or family concerns in a professional timely manner.
• Pursue ongoing professional growth through orientation continuing education and departmental training.
• Demonstrate competenciesinterpersonal cognitive and technicalthat align with the organizations mission and standards.
• Participate in a weekly rotating on-call schedule with the Clinical Manager providing after-hours weekend and holiday support.
• Carry program-issued laptop and phone to manage patient care operations while on call.
• Fulfill other home health coverage assignments as directed.

Therapy Supervisor 20%

• Coordinatestherapystaffby assisting withscheduling.
• Provides therapy-related clinical input to determine appropriate referrals for acceptance and assists in identifying the clinical information needed for admission medication entry and intakes.
• Assiststherapystaff in decision making care coordination and time management in cases with complexneeds
• Conducts regular conferences withallhomehealthteam membersto promote information exchange determine care assignments and to promote integration of care plans
• Assures that alltherapystaff members deliver respectful care consistent with the patient/familys home cultural and environmental circumstances.
• Assessesthetherapyteamsongoing patient care through care conferencing and review of documentation to determine educational and care needs.
• Ensuresprogram and agency policies and procedures are being followedby therapy team
• Overseesand ensuresaccurate and timely documentation withappropriateutilization of medical records systemsby the therapy team
• Assiststherapy teamwithensuringquality care and patient/client satisfaction
• Identifiesand supportsqualityimprovement initiativesfor the therapy team.
• Attendsmeetings conferences workshops and training sessions and reviewspublications and audio-visual materials to become and remain current on principles practices and new developments related to thetherapy and home healthfield.
• Developsand maintainstrusting relationships with patients clients and RiverStone Health staff and community referral partners.
• Respondsto questions comments and concerns in a courteous effective and timely manner.
• Promotes teamwork and collaboration among staff.
• Works closely with other RiverStone Health staff and participates in team meetings to develop plans and ideas for program expansion delivery and quality improvement initiatives.
• Keeps immediate supervisor and designated others accurately informed concerning work progress including present and potential work problems and suggestions for new or improved ways of addressing such problems
• Handles corrective action fortherapystaff
• Directsthe work oftherapystaff establishestherapywork schedules reviewsand approvetherapytimesheets.
• Providesprofessional development training and support forassigned therapystaff.
• Worksin collaboration with Human Resources when recruiting hiring and onboardingtherapy staff; encountering behavior performance or reliability issues; and whentherapystaff request extended leave or work accommodations.
• Completesregulartherapyperformance appraisals; handle employeetherapyrelations incidents in a timely manner.
• Keepscurrent on besttherapysupervision practices through research and trainings and ensuring compliance with applicable policies and procedures

• Perform other duties as assignedin support ofRiverStonesmission and goals.

Minimum Qualifications

• Graduation from accreditedPTprogram.
• 3 years experience with rehabilitation and/or disabilities
• Any combination of experience and training which provide the equivalent scopeof knowledgeskillsand abilities necessary to perform the work.

Preferred Qualifications:

• Experience working with an underserved population

• Licensed as aPTin the State of Montana in good standing.

• Ability to display non-judgmental and empathetic listening skills.
• High degree of detail-oriented skill level.
• Knowledge and understanding of protected sensitive patient health information (HIPAA) and confidentiality.
• Ability to work collaboratively and maintain a positive work environment.
• Ability to perform job duties with integrity and innovation to ensure completion and a high level of quality.
• Ability to understand and adhere to required administrative policies and procedures.
• Excellent communication skills to ensure efficientand quality customer service.

• Doing things right the first time
• Making people feel welcome
• Showing respect for each customer
• Anticipating customer needs and concerns
• Keeping customers informed
• Helping and going the extra mile
• Responding quickly
• Protecting privacy and confidentiality
• Demonstrating proper telephone etiquette
• Taking responsibility for handling complaints
• Being professional
• Taking ownership of your attitude toward Service Excellence.

• Supervision of therapy staff
• 3 FTEs(1PT1 PTA 2 OTs)
• 1-PRN PT
• 1- PRN ST

• Required to stand walk and sit; talk or hear both in person and by telephone; use hands to finger handle or feel objects or controls; reach with hands and arms.
• Regularly required to stoop kneel bend crouch and lift up to 25 pounds frequently and 50 pounds occasionally; expected to ask for help from a colleague or utilize a lift when assistance is needed.
• Specific vision abilities required by this job include close vision distance vision depth perception color vision and the ability to adjust focus.
• Ability to travel and use own personal to drive a vehicle which requires sitting seeing and reading signs traffic signals other vehicles etc. Travel occurs in all weather conditions including extreme heat and cold.
• Risk of needlestick injury is possible.
• Position is regularly exposed to biological pathogens and contagious diseases where Personal Protective Equipment (PPE) and special precautions must be taken due to reduce exposure and mitigate risk.
• Will be exposed to home environments that may include allergens such as smoke pets etc.
• Create and maintain a safe/secure working environment by adhering to safety security and health requirements. Integrate injury illness and loss prevention into job activities by attending any necessary training and implementing best practices.

• Work is structured by public health regulations and established medical practices.
• Decisions directly affect the quality of services provided to the public.
• Supervised byHome Health ClinicalManager

• Contacts occur both inside and outside RiverStone Health and typically are for the purposes of rendering services to patients to gather information and provide education and instruction.
• Communication with others is a critical element of the position because the purpose of the contract may be to negotiate matters involving significant issues of importance.
• Communication and coordinationwith others is necessary for effective and efficient inter- and intra-agency operations and activities.

• This position is responsible for managing resources including time equipment and other resources necessary to deliver services. Decisions made by the position directly affect the efficiency and cost of services.

Required Experience:

Manager