Home Health Scheduler

At Elara Caring we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals providing the Right Care at the Right Time in the Right Place.

Job Description:

At Elara Caring delivering the right care at the right time in the right place starts with ensuring every patient has the right clinician scheduled when they need them.

We are seeking an experienced Home Health Scheduler who understands the pace urgency and complexity of coordinating care in a busy home health environment. This is not simply an appointment-setting positionyou will serve as the central connection between patients field clinicians clinical leadership physician orders and operational needs.

Schedules can change quickly patient needs are time-sensitive and multiple priorities often require attention at once. To be successful you must be highly organized comfortable making real-time adjustments and able to communicate clearly while keeping patient care moving forward. Previous home health experience is required because understanding visit types clinical disciplines physician orders compliance requirements and field staffing is essential to succeeding in this role.

If you thrive in a high-volume environment enjoy solving scheduling puzzles and take pride in helping both patients and clinicians have a better day this may be the perfect opportunity for you.

As a Home Health Clinical Scheduler you will:

• Coordinate and maintain busy daily and weekly schedules for RNs LPNs and other clinical team members.

• Schedule initial evaluations start-of-care visits transfers reassessments recertifications supervisory visits and routine clinical visits.

• Ensure visits are scheduled according to physician orders patient needs clinician availability geographic territory and regulatory requirements.

• Monitor schedules throughout the day and respond quickly to call-outs missed visits changing patient needs hospitalizations and other unexpected updates.

• Partner closely with the Director of Nursing Clinical Team Manager Case Managers and field clinicians to identify staffing needs and resolve coverage gaps.

• Communicate schedule changes promptly and professionally to patients caregivers clinicians referral sources and other members of the care team.

• Review clinical systems to monitor completed evaluations documentation and messages to Case Managers.

• Confirm visits are entered accurately and timely to support clinical compliance and billing.

• Monitor Electronic Visit Verification (EVV) activity and notify clinical leadership of missing or noncompliant usage.

• Assist with nursing delivery reports schedule audits staffing reports and other operational tracking.

• Protect patient and employee privacy while maintaining full compliance with HIPAA requirements.

• Provide exceptional serviceeven when priorities shift the phones are busy and the schedule requires creative problem-solving.

• Work collaboratively with team members to address concerns remove barriers and ensure continuity of patient care.

• Provide additional administrative and clinical-team support as needed.

• High school diploma or GED required.

• Previous home health scheduling or home health operations experience required.

• Working knowledge of home health visit types clinical disciplines physician orders scheduling requirements and field-based care.

• Experience working with electronic medical record scheduling or healthcare-specific software; Homecare Homebase experience is a plus.

• Ability to manage a high volume of calls schedule changes and competing priorities with accuracy and urgency.

• Strong organizational time-management and problem-solving skills.

• Excellent written and verbal communication skills.

• A calm professional approach when handling urgent needs or difficult conversations.

• Strong attention to detail and comfort working with reports data entry and multiple computer systems.

• Reliable transportation and current vehicle registration as required to perform job responsibilities.

At Elara Caring we invest in our leaders because we know great leadership creates exceptional patient experiences.

We offer:

• Competitive salary (pay is based off experience and education with a range between $20-$26/hr)

• Medical Dental & Vision Insurance

• 401(k) with company match

• Paid Time Off and Paid Holidays

• Family and Pet Bereavement Leave

• Tuition Reimbursement for full-time employees

• Continuing Education Opportunities

• Pet Insurance

• Employee Assistance Program

• Career advancement opportunities within a growing national organization

At Elara Caring every team member plays an important role in shaping the future of healthcare. As a Home Health Clinical Scheduler your work behind the scenes directly supports our clinicians in the fieldand helps ensure every patient receives the care they need when they need it.

Equal Employment Opportunity: We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited hired assigned and promoted without regard to race national origin religion age color sex sexual orientation gender identity disability protected veteran status or any other protected characteristic. If you require assistance due to a disability in the application or recruitment process please submit a request via email at

Pay & Benefit Information: Compensation for this role will be determined based on a variety of factors including qualifications skills competencies and relevant experience. Elara offers a broad range of benefits. Learn more at Elara Caring participates in E-Verify after a job offer is accepted and Form I-9 completed.