Home Care Agency Caregiver Scheduling Coordinator

Plano Texas

Salary

$16 - $20 / hr

Type

Full Time

Experience

2 years

Education

High School

Harmony At Home Senior Care Plano TX
Full-Time 40 Hours per Week On-Site

Harmony At Home Senior Care is looking for an experienced Home Care Scheduling Coordinator to join our office team in Plano.

This is not an entry-level scheduling position. We are specifically looking for someone who has previous scheduling experience with a home care or home health agency and understands the fast-paced constantly changing nature of caregiver scheduling.

If you have experience managing caregiver schedules filling open shifts responding to call-outs communicating with clients and caregivers and keeping multiple schedules organized at the same time we would like to hear from you.

This is a full-time 40-hour-per-week position working 5 days per week.

We offer flexibility in which five days make up your regular schedule; however applicants must be available to work:

• Mondays

• Fridays

• At least one weekend day each week

Your regular workweek will be discussed and selected during the interview process. Once hired your agreed-upon schedule will become your regular set schedule.

This position is ideal for someone who appreciates having some flexibility in selecting their workweek while still maintaining a consistent predictable schedule.

As a Scheduling Coordinator you will play an important role in making sure our clients receive reliable care and our caregivers have clear well-managed schedules.

Responsibilities include:

• Managing and maintaining caregiver and client schedules

• Filling open shifts and responding to scheduling changes

• Handling caregiver call-outs lateness and coverage needs

• Matching caregivers with clients based on availability location skills reliability and client needs

• Communicating schedule assignments and changes with caregivers

• Communicating with clients and families regarding coverage and scheduling

• Reviewing caregiver availability and building schedules that maximize consistency

• Identifying potential scheduling problems before they result in uncovered shifts

• Coordinating last-minute coverage when unexpected changes occur

• Monitoring schedules throughout the day and following up on attendance concerns

• Working closely with management and other office team members to maintain continuity of care

• Documenting scheduling communication and important changes accurately

Previous scheduling experience with a home care or home health agency is required.

We are specifically seeking applicants who already understand the unique challenges of scheduling field caregivers for clients receiving care in their homes.

Applicants should have experience with:

• Caregiver or healthcare staff scheduling

• Managing multiple employee schedules simultaneously

• Filling call-outs and last-minute openings

• Communicating professionally with caregivers clients and families

• Managing frequent schedule changes without losing organization

• Working with scheduling software or electronic scheduling systems

• Prioritizing urgent staffing needs while continuing to manage routine responsibilities

Applicants without previous home care or home health agency scheduling experience will not be considered for this position.

Home care scheduling requires more than putting names into open shifts. The right person needs to be able to look at the entire schedule recognize problems communicate effectively and find solutions quickly.

We are looking for someone who is:

• Highly organized

• Dependable and consistent

• Comfortable working in a fast-paced environment

• Confident communicating by phone

• Able to handle changing priorities

• Calm when dealing with call-outs and urgent staffing needs

• Persistent when working to fill difficult shifts

• Comfortable making decisions and solving problems

• Able to communicate professionally with both employees and clients

• Detail-oriented with strong follow-through

You should be someone who sees an uncovered shift as a problem that needs a solutionnot simply something to pass along to someone else.

Job Type: Full-Time
Expected Hours: 40 hours per week
Work Location: On-site in Plano Texas

Please apply only if you have previous scheduling experience working for a home care or home health agency.

When applying please make sure your resume clearly shows the agency where you gained your scheduling experience and your scheduling responsibilities.

We are looking for someone who can bring existing industry knowledge into the position and become a strong reliable part of our scheduling and operations team.

Location: 850 Central Pkwy E Plano TX 75074 USA Plano Texas