Home-Based Travel Professional-Cincinnati

Role Description:

• Respond to customer inquiries via phone email and social media in a timely and professional manner
• Assist clients with booking travel arrangements (flights hotels packages excursions)
• Resolve customer issues and provide solutions with a positive attitude
• Maintain accurate client records and booking details
• Provide recommendations and travel advice tailored to client needs
• Follow up with clients before and after trips to ensure satisfaction
• Collaborate with team members to deliver excellent service

Qualifications:

• Ability to be trainable
• Strong Customer Service and Client Relationship Management skills
• Sales skills with an ability to identify and meet clients travel requirements
• Excellent communication and organizational skills
• Previous customer service experience (travel industry experience is a plus)
• Strong communication and interpersonal skills
• Excellent problem-solving abilities
• Organized and detail-oriented
• Comfortable using computers booking systems and social media platforms
• Passion for travel and helping others

Preferred Skills:

• Experience with travel booking platforms (e.g. Expedia Amadeus etc.)
• Sales or upselling experience
• Ability to multitask in a fast-paced environment

What we offer:

• Flexible work environment
• Opportunity to grow within the company
• Travel perks and industry discounts (if applicable)
• Supportive and positive team culture

How To Apply:

Send your resume and a short introduction about why you would be a good fit for us.