Holiday Inn Express Walnut Creek Front Desk Agent

Join Our Team as a Front Desk Agent!

The Front Desk Agent is the ultimate guest experience gurumastering the art of warm welcomes smooth check-ins and friendly farewells. Youre the face of the hotel making every interaction feel effortless and inviting. Behind the scenes you keep the front desk humming with precision juggling reservations requests and surprises like a hospitality ninja. If you love turning first impressions into lasting memories this is your moment to shine.

KEY SKILLS/RESPONSIBILITIES

• Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether its a quick question or a big request youre all about making their stay unforgettable.
• Communication Champ: You know how to get the message acrossclearly confidently and with a smile. Whether its chatting with guests or coordinating with the team you keep things flowing smoothly.
• Quick-Thinking Problem Solver: When challenges pop up youre already on it. You think fast act smart and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggling reservations check-ins check-outs and financial details No problem. You keep it all organized and running like clockwork.

EDUCATION & EXPERIENCE

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

After an initial waiting period those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical Dental and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:
Conveniently located just off of I-680 the Holiday Inn Express Walnut Creek hotel welcomes visitors to the beautiful East Bay area. The hotels location near San Francisco provides easy access to city businesses and attractions and it lets guests experience the charming beauty that surrounds our hotels Walnut Creek California guests are able to stay close to businesses like CVS Kaiser Permanente and John Muir addition to its proximity to major companies our hotel also features free high-speed wireless Internet access free parking and an on-site business center which has copy fax and Internet services. While guests are at the hotel we want to ensure their stay is as enjoyable as possible. Each morning we serve the complimentary Hot Express Start Breakfast Bar which features our signature cinnamon rolls and Smart Roast coffee. By offering a well-equipped fitness center outdoor pool and triple-sheeted bedding we strive to make every stay as relaxing as possible!

Required Experience:

Unclear Seniority