Holiday Inn Express & Suites Green Tree Front Desk Agent

Join Our Team as a Front Desk Agent!

The Front Desk Agent is the ultimate guest experience gurumastering the art of warm welcomes smooth check-ins and friendly farewells. Youre the face of the hotel making every interaction feel effortless and inviting. Behind the scenes you keep the front desk humming with precision juggling reservations requests and surprises like a hospitality ninja. If you love turning first impressions into lasting memories this is your moment to shine.

KEY SKILLS/RESPONSIBILITIES

• Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether its a quick question or a big request youre all about making their stay unforgettable.
• Communication Champ: You know how to get the message acrossclearly confidently and with a smile. Whether its chatting with guests or coordinating with the team you keep things flowing smoothly.
• Quick-Thinking Problem Solver: When challenges pop up youre already on it. You think fast act smart and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggling reservations check-ins check-outs and financial details No problem. You keep it all organized and running like clockwork.

EDUCATION & EXPERIENCE

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

After an initial waiting period those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical Dental and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:
Modern Hotel in Pittsburgh PA The Holiday Inn Express & Suites Pittsburgh West-Green offers accommodations and on-site amenities made with the needs of the modern traveler in mind with a location just off Interstate 376. Our hotel provides easy access to the David Lawrence Convention Center Pittsburghs Cultural District Acrisure Stadium (Previously known as Heinz Field) PNC Park and PPG Paints Arena. Nearby attractions include Station Square Gateway Clipper Fleet Rivers Casino Andy Warhol Museum and Carnegie Science Center & Sports Works. We are close to area universities including Robert Morris University Duquesne University Point Park University as well as the Oakland Universities of Pitt and Carnegie Mellon. Expect comfortable contemporary accommodations and convenient on-site amenities including a heated indoor pool a modern 24-hour Fitness Center and a complimentary Express START breakfast during your stay. Stay on top of your fitness regimen in our 24-hour fitness center and make a splash in our indoor pool. A business center and meeting room are also available to meet your business needs. Those in on business will enjoy our proximity to offices for Foster Plaza and Golden Triangle corporations like Heinz Alcoa PPG and US Steel. At our hotel were committed to providing the best guest service in the area. But what really sets us apart is our team. When you join us youll find a supportive and collaborative work environment where youll feel like part of a family. We celebrate our successes every month with team-building activities and events that bring us closer together. So if youre looking for a place where you can grow succeed and belong come join us!

Required Experience:

Unclear Seniority