Highspot Administrator

Job Title - Highspot Administrator
Location - US remote

Highspot Administrator - Product Marketing & Enablement

About the Team

Product Marketing & Enablement operates as a shared service across the brands and Highspot is the backbone of everything we do for sellers: content sales plays battlecards and the reporting that tells us whats actually working. As our platform footprint grows across brands segments and regions we need someone who lives in the platform and can own it end to end.

About the Role

Were hiring a Highspot Administrator to become the teams platform expert and go-to resource for anything Highspot-related. This is a hybrid role: part platform owner part builder. Youll own the administrative and technical backbone of Highspot user access and group management integrations and the reporting and data that show us how content and plays are performing while also rolling up your sleeves to build and design directly in the platform: sales plays trainings Spots pages and content architecture. Were a lean team and this person needs to be able to jump between governance and hands-on production depending on what the team needs that week.

Because of that we need someone whos already fluent in Highspot (or deeply experienced with Seismic) and can hit the ground running from day one this isnt a role with runway to learn the platform on the job.

What Youll Do

• Own platform administration manage user access groups and permissions across brands segments and regions (including North America UK and India)
• Manage integrations including Salesforce (Everest) and SSO/Okta provisioning ensuring the platform stays connected and reliable as our tech stack evolves
• Build directly in the platform construct sales plays trainings Spots pages and homepages when the team needs hands-on production support not just governance oversight
• Be the teams Highspot expert the first point of contact for questions troubleshooting and best practices from product marketers sellers and stakeholders across the business
• Own reporting and analytics build maintain and evolve dashboards and reports on content performance seller engagement and adoption and translate the data into insights the team can act on
• Maintain content governance keep Spots pages homepages sales plays and battlecards organized current and easy to navigate across seller segments
• Support platform evolution partner with the Director on phased development (like audience-specific workflows and expanded reporting) and help scope and execute new capabilities as they roll out
• Manage user communications related to platform updates release notes and changes that affect how sellers use the tool
• Partner cross-functionally with Solutions/SDO leaders Industry leaders and other stakeholders to make sure the platform is meeting the needs of the broader business not just Product Marketing

What Youll Bring

• 6 8 years experience in managing sales enablement and revenue execution platforms of which 3 to 4 years of hands-on experience with Highspot or Seismic specifically this is a requirement not a preference; we need someone who can hit the ground running without a ramp-up period
• Demonstrated experience building within the platform: sales plays trainings content pages and Spots not just administering access and governance
• Strong data instincts comfortable building reports interpreting engagement and adoption metrics and turning numbers into a story the team can use
• Experience with SSO/Okta provisioning and CRM integrations (Salesforce preferred) is a plus
• Highly organized detail-oriented and comfortable owning governance and structure for a platform used by hundreds of people
• Strong communicator able to support both technical troubleshooting and stakeholder-facing conversations
• Comfortable wearing both hats equally capable of maintaining structure and rolling up your sleeves to build when the team needs it
• Proactive and self-directed comfortable being the go-to person and building process where none exists yet