HearingAudiology Tech Mercy St. Louis

Mercy Audiology Main Mercy Campus - St. Louis MO
Full-Time Days
No Nights No Weekends No Holidays

Join Mercy and Make a Difference

Mercy Audiology is seeking a compassionate detail-oriented Hearing/Audiology Technician to join our growing team at our Main Mercy Campus in St. Louis. This role is an excellent opportunity for someone who enjoys working directly with patients provides exceptional customer service and wants to play an important part in helping individuals improve their hearing health and quality of life.

Working alongside experienced audiologists you will support both clinical and administrative functions while ensuring a positive and seamless patient experience. Our patient population is primarily adults with occasional pediatric patients.

As a Hearing/Audiology Technician you will support daily clinic operations and assist audiologists with a variety of patient care activities including:

• Assist with audiologic evaluations and diagnostic testing procedures
• Prepare patients for hearing assessments and obtain relevant medical and hearing history information
• Conduct selected hearing screening and testing procedures under the direction of the audiologist
• Assist with hearing aid services including cleaning troubleshooting maintenance and minor non-billable repairs
• Educate patients on hearing aid care clinic processes and follow-up recommendations
• Support patient check-in scheduling registration and other front office workflows
• Maintain accurate patient records and documentation within the electronic medical record
• Ensure testing equipment is maintained calibrated and functioning properly
• Collaborate with audiologists and other healthcare professionals to coordinate exceptional patient care
• Adapt workflow and schedules to meet patient volume and clinic needs
• Assist with implementation of new audiology technologies and equipment

• Associate degree or equivalent college coursework
• Strong communication and interpersonal skills
• Ability to work independently with excellent attention to detail
• Customer-focused approach with a passion for helping patients
• Ability to effectively interact with patients of all ages families and healthcare professionals
• Basic computer and documentation skills

• Bachelors degree in a healthcare-related field
• Previous patient care experience
• Experience in audiology hearing healthcare ENT speech therapy or a related clinical setting
• Experience working in a medical office outpatient clinic or hospital environment
• Familiarity with hearing aids hearing testing equipment or audiology workflows

• Follow all infection prevention and control practices
• Adhere to Mercys safety policies and procedures
• Perform routine equipment checks and report malfunctioning equipment
• Maintain patient confidentiality and comply with HIPAA requirements
• Support patient rights and provide professional compassionate service
• Follow quality reporting and incident reporting procedures as required

At Mercy our mission is clear: bringing to life a healing ministry through compassionate care and exceptional service.

This position offers:

Full-time schedule (40 hours/week)
No nights
No weekends
No holidays
Day-shift work-life balance
Opportunity to work alongside experienced audiologists
Meaningful patient interactions that improve quality of life
Career growth within a nationally recognized healthcare organization
Supportive collaborative and mission-driven culture

Mercy Audiology provides comprehensive hearing healthcare services for patients across the lifespan. Our services include diagnostic hearing evaluations hearing aid consultations and management tinnitus assessment hearing rehabilitation and patient education. We are committed to helping patients stay connected to the people and experiences that matter most through exceptional hearing care.

Apply today and help Mercy continue its mission of delivering compassionate patient-centered care to the communities we serve.

From day one Mercy offers outstanding benefits - including medical dental and vision coverage paid time off tuition support and matched retirement plans for team members working 32 hours per pay period.

Join a caring collaborative team where your voice matters. At Mercy youll help shape the future of healthcare through innovation technology and compassion. As we grow youll grow with us.