Health Technician (Audiology)

Total Rewards of a Allied Health Professional

Duties include but are not limited to:

• Greeting and escorting patients; Patient instruction and counseling on hearing loss or hearing aids either on an individual basis or in a group setting; Non-diagnostic otoscopy; Limited Cerumen management; Hearing aid troubleshooting and repair; Providing basic hearing aid information for patients and caregivers; Performing listening checks on hearing aids; Electroacoustic analysis of devices; Pairing hearing aids and accessories via Bluetooth technology; Programming previously stored settings into hearing aids; Activating remote controls.
• The incumbent is responsible for ensuring timely and accurate documentation of all interactions in the medical records and that all encounters are correctly documented using electronic medical record and computerized tracking and ordering functions via ROES.
• Maintenance of clean disinfected instrumentation equipment and work surfaces in the audiology clinic reprocessing reusable medical equipment based on facility policy according to Medical Center infection control procedures and reusable medical equipment policies.

• You must be a U.S. Citizen to apply for this job.
• Selective Service Registration is required for males born after 12/31/1959.
• Must be proficient in written and spoken English.
• Subject to background/security investigation.
• All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements ( Effective May 7 2025 drivers licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Complete all application requirements detailed in the Required Documents section of this announcement.

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Basic Requirements:

• United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
• Experience and Education.
  • Experience. Six months of experience comparable to the next lower level which demonstrates the knowledge skills and abilities related to the duties of the position to be filled. OR
  • Education. Successful completion of two academic years above high school leading to an associate degree or a bachelors degree with at least 12 semester hours in courses related to the position. OR
  • Experience/Education Combination. Equivalent combinations of experience and education are qualifying. An example of a combination of experience/education is three months of experience comparable to the next lower level which demonstrates the knowledge skills and abilities related to the duties of the position to be filled and one year above high school with a minimum of 6 semester hours related to the health care industry.
• English Language Proficiency. HTA HTSLP or HTASLP candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C. 7403 (f).

1. They may be reassigned promoted up to and including the full performance (journey) level or changed to lower grade within the occupation but may not be promoted beyond the journey level or placed in supervisory or managerial positions.
2. If an HTA HTSLP or HTASLP who was retained under this provision leaves the occupation the employee will lose protected status and must meet the full VA qualification standard requirements in effect at the time of re-entry to the occupation.
3. HTAs HTSLPs or HTASLPs who are appointed on a temporary basis prior to the effective date of the qualification standard may not have their temporary appointment extended or be reappointed on a temporary or permanent basis until they fully meet the basic requirements of the standard.
4. Employees initially grandfathered into this occupation who subsequently obtain additional education and/or licensure/certification/registration that meet all the basic requirements of this qualification standard must maintain the required credentials as a condition of employment in the occupation.

• Knowledge of anatomy of the head and neck.
• Ability to communicate clearly orally and in writing.
• Knowledge of basic hearing assistive technologies.
• Knowledge of basic infection control procedures and guidelines.
• Ability to maintain stock and supply level inventories.
• Skill in using basic computer software such as email spreadsheet and word processing.

• Knowledge of normal and abnormal ear anatomy.
• Knowledge of hearing physiology and function to educate patients and families.
• Knowledge of hearing aids hearing assistive technology hearing aid manufacturers and manufacturer software.
• Ability to solve problems or make decisions regarding hearing aid hearing assistive technology and patient care consistent with the documented and co-signed plan of care under the supervision of an audiologist.
• Ability to prepare patients for testing procedures.
• Ability to document and code patient procedures.

• Knowledge of medical terminology including that related to hearing.
• Knowledge of hearing aid technology preferably at least three different manufacturers.
• Knowledge of ear anatomy.
• Experience with medical charting medical device ordering.
• Must possess the ability to perform fine motor tasks requiring the manipulation and handling of very small objects.