Health System Specialist

Major duties include but are not limited to:

• Serves as primary liaison to multiple staff offices and serves as the conduit for information flow and management of assignments between such offices.
• Responsible for coordinating with the Service Chief or Program Official daily operations.
• Gathers information and supports service chief(s) in all Human Resources areas specifically Labor Relations issues.
• Conducts analytical studies on particular operation processes issue topics or related special projects. Studies include analysis of capacity reports for productivity labor mapping and clinic utilization to determine appropriate staffing levels and assess options to improve clinic access for patient care.
• Develops position papers and decision documents representing the position of the organization on a variety of complex and sensitive issues such as the quality or timeliness of veteran care issues within the system or at times issues of Congressional or media interest that have significant national impact e.g. quality and safety concerns or involve several functional areas.
• Prepares annual budget requests based on workload and utilization of funds recorded in Fund Control Point reports.
• Assists Service Chief by gathering data reconciling budget reports reviewing for accuracy and ensuring records are properly maintained by Fund Control Point clerk.
• Aids and/or timely initiates actions related to Labor Relations Performance Evaluation Competencies Award Recognition Training Management of FTEE and timely submissions of Request for Personnel Action (SF-52) Payment/ Compensation Staffing including requests to Resources Committee Classification Utilization of part-time physicians Credentialing and Privileging.
• Prepares equipment requests and presents for the committee. Knowledge of utilization of existing equipment.
• Handles all aspects of the hiring process from preparing presentations for Finance Council submission of resource (i.e. financial personnel) packets scheduling presentations with Fiscal submitting required paperwork to begin recruitment and working with HR to review job announcements coordinate interview panel set up interviews and obtain references and selection memo for chosen candidates.
• Monitors provides guidance and maintains accuracy of clinic profiles in the service.
• Utilizes data for making recommendations regarding staffing budget policy decision-making etc.
• Retrieves information for a variety of management reports and measures validates and analyzes data and provides recommendations for improvement.
• Utilizes data for making recommendations regarding staffing resources policy decision-making etc.
• Performs data validation studies of Physician Productivity Data to ensure physician RVUs are accurate clinic utilization is optimized and clinic access and wait times are within prescribed performance metrics.
• Collaborates with Data Capture staff to ensure accuracy of data capture (including encounter forms) and provides feedback regarding accuracy and completion of records to clinicians.
• Analyze correct and interpret CPT E&M DRG codes and PRPs as they relate to DSS productivity statistics (RVUs).
• Uses various software programs to provide clear concise information to providers service chiefs and top management.
• Assures compliance with all applicable policies and development and maintenance of internal management processes related to these online tools.
• Works closely with Service Chiefs to ensure that service is compliant with all activities by providing technical guidance and assistance and recommending areas of improvement and/or program changes assisting service chiefs and staff to implement initiatives.
• Develops analyzes evaluates advises on or improves the effectiveness of work methods and procedures organizations manpower utilization distribution of work assignments delegations of authority management controls information and documentation systems and similar functions of management.
• Develops Pl projects in collaboration with Service Chief or Program Official in response to identified service specific needs and patient satisfaction studies.
• valuates current goals and objectives against benchmarks and/or timelines.

Work Schedule: Full-time Monday - Friday 8:00am - 4:30pm
Compressed/Flexible: Not available.
Telework: This position may be authorized for telework. Telework eligibility will be discussed during the interview process.
Virtual: This is not a virtual position.
Position Description/PD#: Health System Specialist/PD01492A and PD368660

• You must be a U.S. Citizen to apply for this job
• To be considered for this position you must complete all required steps in the process. In addition to the application and questionnaire this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
• Selective Service Registration is required for males born after 12/31/1959
• Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required.
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements ( Effective May 7 2025 drivers licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

As a condition of employment for accepting this position you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public determining if your employment advances the public interest we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period period your employment will be terminated unless you receive certification in writing that your continued employment advances the public interest.

To qualify for this position applicants must meet all requirements by the closing date of this announcement 09/11/2026.

You may qualify based on your experience and/or education as described below:

Health System Specialist GS-09:

• Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-07 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include but are not limited to: Knowledge of management and organization including administrative practices and procedures common to organizations such as those pertaining to areas of responsibility channels of communication delegation of authority routing of correspondence filing systems and storage of files and records.
• OR
• Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have:
  • Masters or equivalent graduate degree
  • OR
  • 2 full years of progressively higher level graduate education leading to such a degree
  • OR
  • LL.B. or J.D. if related.
• OR
• Combination: Applicants may also combine education and experience to qualify at this level.

Health System Specialist GS-11:

• Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-09 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include but are not limited to: Ability to pull together information from different sources make sense of data that may be incomplete or inconsistent and understand how the information gathered affects the workflow of the respective service or program area and strategize on how to use that information to increase the functions and patient satisfaction in their area. Extensive knowledge of data collection and analysis techniques for example knowing how to devise a tracking tool conduct interviews analyze trends in clinic profiles and workload data or calculate processing times to understand where delays are occurring. Knowledge of policies and operating procedures.
• OR
• Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have:
  • Ph.D. or equivalent doctoral degree
  • OR
  • 3 full years of progressively higher level graduate education leading to such a degree
  • OR
  • LL.M. if related.
• OR
• Combination: Applicants may also combine education and experience to qualify at this level.

For more information on these qualification standards please visit the United States Office of Personnel Managements website at

Required Experience:

IC