Health Services Administrator

Job Posting Title:

Health Services Administrator

Department:

Metropolitan Detention Center

Location:

100 DEPUTY DEAN MIERA DR SW

Pay Range:

$252033.60- $296504.00

Close Date:

October 23 2026

The Health Services Administrator (HSA) provides executive-level leadership and operational oversight of the comprehensive health care delivery system at the Metropolitan Detention Center (MDC). The HSA ensures medical nursing behavioral health substance use disorder pharmacy dental ancillary and reentry services operate as an integrated accessible efficient and high-quality system of care.

The HSA serves as the principal administrative leader for health services and oversees operations contracts staffing budgets performance regulatory compliance and continuous improvement. The position collaborates with County MDC clinical custody contracted and community health partners to ensure effective delivery of health care services and compliance with applicable federal state County and correctional health care requirements including NCCHC and ACA standards. Clinical decisions remain under the authority of licensed medical professionals while the HSA ensures the systems resources and processes necessary to support effective clinical care are in place and performing as expected.

DUTIES AND RESPONSIBILITIES

• Directs and coordinates the day-to-day operation of MDCs health care delivery system including medical nursing behavioral health substance use disorder withdrawal management pharmacy dental diagnostic specialty emergency infirmary and reentry services.
• Directs supervises and evaluates multidisciplinary health care teams including medical dental mental health nursing technical clerical and support staff.
• Establishes operational systems to ensure timely access to health care from booking through release or transfer including screening assessment treatment medication administration emergency care specialty referrals hospitalization discharge planning and continuity of care.
• Manages staffing and workforce resources to maintain appropriate staffing levels and oversees scheduling assignments recruitment retention training performance evaluations and employee development.
• Manages the site budget and financial performance authorizes expenditures analyzes financial results and submits required financial and operational reports.
• Ensures 24-hour operational readiness and appropriate site utilization including processes for escalating urgent clinical staffing pharmacy laboratory equipment and patient-safety concerns.
• Ensures compliance with applicable laws regulations contractual requirements and standards including NCCHC ACA PREA HIPAA and federal and state requirements.
• Maintains required accreditations and coordinates regulatory accreditation contractual and external inspections and reviews including timely remediation of identified deficiencies.
• Leads and monitors Continuous Quality Improvement (CQI) activities audits corrective actions and Corrective Action Plans (CAPs) to ensure identified issues are addressed and sustained.
• Coordinates and delegates clinical programs and services based on contractual requirements patient needs and patient movement within and outside the facility or Department of Corrections.
• Coordinates with County leadership MDC administration facility security health care providers and regional and statewide partners to facilitate health care delivery and maintain effective operational relationships.
• Serves as the health services liaison with facility security administration ensuring appropriate coordination between health care and security personnel.
• Oversees the grievance and informal complaint process ensuring complaints are reviewed addressed documented and resolved in accordance with applicable requirements.
• Ensures health care operations support compliance with court orders settlement requirements monitoring activities and reporting obligations including those associated with the McClendon litigation.
• Ensures effective integration of medical and behavioral health services for patients with serious mental illness suicide risk co-occurring disorders substance use disorders cognitive impairment and other behavioral health needs.
• Coordinates behavioral health services and interdisciplinary management of high-risk and high-utilizing patients including screening assessment treatment medication management crisis response suicide prevention observation and continuity of care.
• Provides administrative leadership for correctional Medicaid and New Mexico Section 1115 reentry initiatives including JUST Health Plus and coordinates compliant workflows for eligibility enrollment covered services documentation claims medication access and transition of care.
• Monitors Medicaid utilization claims denials reimbursement and compliance identifying opportunities to appropriately offset County health care expenditures without compromising clinically necessary care.
• Ensures timely administrative response to significant health-related incidents and implements infection prevention and communicable disease programs including surveillance testing isolation treatment vaccination outbreak response and required reporting.
• Ensures health services are incorporated into emergency preparedness and continuity-of-operations planning including readiness for mass casualty events outbreaks utility failures medication or oxygen interruptions staffing emergencies evacuation extreme weather electronic health record downtime and pharmacy disruptions; identifies deficiencies and escalates unresolved patient-safety staffing contractual regulatory or access-to-care concerns.
• *The above information is intended to outline the general nature and scope of the duties required for this position. It is not an exhaustive list and may vary depending on specific job assignments and responsibilities.

MINIMUM QUALIFICATIONS

• Bachelors degree in health administration or a related field such as health services management public health administration or business administration.
• Twelve (12) years of experience in health administration financial management clinical operations regulatory compliance and/or related field.
• Eight (8) years of experience in a managerial role.
• *Any equivalent combination of related education and/or experience may be considered for the above requirements.

PREFERENCES

• Experience in healthcare administration healthcare operations or a related healthcare management environment.
• Experience in correctional healthcare at an executive level where the facility has an average daily population over 1000.
• Experience managing healthcare budgets and financial performance.
• Experience with staffing workforce management scheduling and personnel supervision.
• Experience with correctional healthcare standards including NCCHC and ACA.
• Experience with accreditation inspections audits regulatory compliance and corrective action plans.
• Experience working within correctional or detention environments.
• Experience coordinating healthcare services among institutional hospital and external healthcare providers.
• Experience with quality improvement performance management and healthcare operational planning.
• Experience working collaboratively with physicians nurses healthcare professionals institutional leadership and external stakeholders.
• Experience with committee coordination meeting facilitation and compliance documentation.
• Experience managing healthcare services subject to contractual requirements and settlement agreement obligations.

PREFERENCES SCREENING AND COMPLIANCE

• The offer of this Bernalillo County position requires compliance with the following:
• Successful completion of required background investigation and applicable employment screening.
• Successful completion and maintenance of required clearance.
• Adherence to all applicable County departments safety security policies and procedures.
• Completion of required training and orientation.
• Compliance with applicable federal state county and institutional regulations and standards.
• Compliance with applicable NCCHC and ACA requirements.
• Completion of required safety security correctional environment and other assigned training.
• Maintenance of any required credentials certifications clearances or other qualifications applicable to the position.
• Successful completion of a post-offer employment medical examination and background investigation.
• Adherence to all County safety guidelines.
• Complete all FEMA training(s) assigned to this position.
• Possession of a valid New Mexico drivers license by the date of hire or ability to obtain within sixty (6) days of hire and maintenance of a valid license while employed in this position.
• Completion of required supervisor training if applicable.

WORKING CONDITIONS

• Duties are performed indoors in a temperature-controlled environment.
• Duties are performed on an even typically dry surface such as concrete tile or carpet.
• Work is conducted with a select team without direct supervision and may at times involve working with a large group.
• May be required to work extended hours.

EQUIPMENT TOOLS AND MATERIALS

• Equipment typically used includes a telephone computer printer and copy machine.
• May occasionally drive a county vehicle.