Head of Retail

Were a high-tech home security company thats passionate about protecting the life youve built and our mission of keeping Every Home Secure. And weve created a culture here that cares just as deeply about the career youre building. Ours is a no ego culture of collaboration and innovation where those seeking their next challenge can find big opportunities and make a huge impact on the lives of all those who we protect. We dont just want you to work here. We want you to grow and thrive here.

Well were growing and thriving. So we need smart talented and humble people who share our values to join us as we disrupt the home security space and relentlessly pursue our mission of keeping Every Home Secure.

This is not a role for someone who runs a single account in a silo. Its for a hands-on retail leader who owns relationships owns the numbers and owns the outcome someone who can walk into a buyer meeting and drive a joint business plan then walk into an internal review and defend the P&L behind it.

This is as much a build role as it is a run role. Theres real upside in this channel and unlocking it will take a leader whos willing to get into the details - sharpening the account strategy tightening execution and building the operating rhythm that gets us there - while also setting the multi-year direction. Youll need to move fluidly between big-picture strategy and hands-on in-the-weeds work.

As Head of Retail you will own SimpliSafes retail channel: the partner relationships the P&L the account plans and the strategic direction of where we take this channel next. Youll deepen and expand the relationships we already have across big-box mass and club and online retail and youll bring new products to market through those doors while driving sell-through and growing our share of the category. Youll set the marketing and promotional strategy that gets our products off the shelf and into homes.

Youll lead a team of account managers and specialists and youll partner closely with Product Marketing Finance and Supply Chain to make retail a bigger faster-growing engine for the business.

Retail accounts and relationships. You own SimpliSafes retail partnerships across big-box (e.g. Best Buy) mass and club (e.g. Costco Walmart Target) and online retail (e.g. Amazon). Youll be the senior relationship owner building trust with buyers and merchandising teams running joint business planning and turning existing accounts into deeper longer-term partnerships while opening up new ones.

Channel P&L. You own the retail P&L. Youll build and manage account plans against clear targets for revenue margin and share and youll be accountable for the numbers knowing whats working what isnt and what the best next move is.

Sell-through and category share. Youll drive sell-through at the shelf and grow SimpliSafes share of the home security category. That means the right assortment the right placement the right price and the right promotional support in every account.

New product introductions. Youll bring new products to market through the retail channel partnering with Product and Marketing to land launches secure distribution and shelf space and set launches up to win from day one.

Marketing and promotional strategy. You own the marketing and promotional strategy for the channel. Youll build promotional calendars in partnership with our retail accounts and internal Marketing team plan and manage trade spend and measure what actually moves the numbers.

Team leadership. Youll lead mentor and grow a team of account managers channel specialists and analysts. Youll create an environment where accountability and transparency are the baseline and where each person owns their accounts and their numbers.

• Deep retail expertise with a track record of owning and growing retail accounts and channels.
• Experience selling hardware or subscription services through retail channels ideally in a considered-purchase or D2C-meets-retail environment.
• Past P&L ownership with strong command of retail economics (revenue margin trade spend sell-in vs. sell-through share).
• Strong retail relationships and account management skills someone buyers trust and want to plan with.
• A firm grasp of promotional calendars and how to plan fund and measure promotional activity that drives sell-through.
• Experience leading and developing a team of account managers specialists and/or analysts.
• Comfort building (and rebuilding) processes account strategies and team operating rhythms from the ground up - someone who can diagnose what isnt working and isnt afraid to change it.
• Ability to flex seamlessly between high-level strategy and hands-on execution-from shaping channel direction to getting into the weeds of an account plan when needed.
• Comfort using data to tell the story how the channel is performing whats driving it and what to do next whether 1:1 in a deck or in front of leadership.
• You love to work in a team environment. You love collaboration co-creating and different opinions; its not about whose idea it was its about the right ideas execution and accountability for the team.

• Customer Obsessed - Building deep empathy for our customers putting them at the core of our work and developing strong long-term relationships with them.
• Aim High - Always challenging ourselves and others to raise the bar.
• No Ego - Maintaining a no job too small attitude and an open inclusive and humble style.
• One Team - Taking a highly collaborative approach to achieving success.
• Lift As We Climb - Investing in developing others and helping others around us succeed.
• Lean & Nimble - Working with agility and efficiency to experiment in an often ambiguous environment.

• A mission- and values-driven culture and a safe inclusive environment where you can build grow and thrive
• A comprehensive total rewards package that supports your wellness and provides security for SimpliSafers and their families (For more information on our total rewards please click here)
• Free SimpliSafe system and professional monitoring for your home.
• Employee Resource Groups (ERGs) that bring people together give opportunities to network mentor and develop and advocate for change.

The target annual base pay range for this role is $201200 - $268200.

This target annual base pay range represents our good-faith estimate of what we expect to pay for this role. We use a market-based compensation approach to set our target annual base pay ranges and make adjustments annually. We carefully tailor individual compensation packages including base pay taking into consideration employees job-related skills experience qualifications work location and other relevant business factors.

Beyond base pay we offer a Total Rewards package that may include participation in our annual bonus program equity and other forms of compensation in addition to a full range of medical retirement and lifestyle benefits. More details can be found here.

Were committed to fair and equitable pay practices as well as pay transparency. We regularly review our programs to ensure they remain competitive and aligned with our values.

We wholeheartedly embrace and actively seek applications from all individuals no matter how they identify. We are committed to cultivating a diverse and inclusive workplace and we believe our work is enriched when we incorporate a multitude of perspectives backgrounds and experiences. We want everyone who works here to thrive and contribute to not only our mission of keeping every home secure but also to making our workplace safe and supportive for others. If a reasonable accommodation may be needed to fully participate in the job application or interview process to perform the essential functions of a position or to receive other benefits and privileges of employment please contact .