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Head of Operations – NTAM Technology

Northern Trust


Job Location:

Chicago, IL - USA

Monthly Salary: $ 205700 - 360100
Posted: 22 August 2026 (14 days ago)
Application Deadline: 19 November 2026
Vacancies: 1 Vacancy

Job Summary

About Northern Trust


As a global leader in innovative wealth management asset servicing asset management and banking services Northern Trust (Nasdaq: NTRS) is proud to guide the worlds most successful individuals families corporations and institutions.


Since 1889 we have aligned our efforts with our three guiding Principles That Endure: Service Expertise and Integrity. Together they reflect the three cornerstones of business conduct which we strive to instill in our employees whom we call partners and to provide to our clients and the communities we serve worldwide.


With more than 135 years of financial experience and over 24000 partners we serve the worlds most sophisticated clients using leading technology and exceptional service.



Senior Vice President Software Engineering

Head of Operations NTAMTechnology

Role Overview

The Head of Operations Technology is a strategic technology executive responsible for defining and executing the technology vision transformation strategy and delivery roadmap supporting NorthernTrust AssetManagements Operations Administration Client Reporting Regulatory and Client Servicing capabilities.

This role operates at the intersection of business and technology partnering with executive leadership to translate strategic priorities into scalable technology solutions enterprise platforms and measurable business outcomes. The position has accountability for technology strategy portfolio execution organizational leadership modernization AI adoption operational resilience and financial stewardship across a diverse global technology portfolio.

As a senior technology leader this role builds and develops high-performing organizations fosters innovation and creates trusted partnerships across business operations architecture data risk and technology teams to accelerate growth improve efficiency enhance client experience and maintain regulatory compliance.

Key Responsibilities

Strategic Technology Leadership

  • Define and execute multi-year technology strategies investment priorities funding decisions and capabilityroadmapsaligned with business growth operational excellence regulatory requirements and client outcomes.

  • Lead the modernization and transformation of strategic business platforms supporting client onboarding reporting investment operations regulatory reporting revenue oversight and managed account capabilities.

  • Drivemodernization automation cloudadoption SaaS platforms AI and modern engineering practices to improve scalability resiliencyproductivity and client service.

Executive Leadership & Business Partnership

  • Serve as a trusted advisor to senior business operations product andtechnologyleaders influencing organizational strategytechnology direction and measurable business outcomes.

Organizational & Talent Leadership

  • Lead global engineering architecture DevOps quality andsoftwaredelivery teams.

  • Build high-performing leadership teams through coaching mentoring succession planning and talent development.

  • Foster a culture of accountability innovation collaboration diversity and continuous learning.

  • Drive agile operating models that improve organizational effectiveness and business outcomes.

Portfolio & Delivery Leadership

  • Provide oversight for a complex portfolio of business-critical platforms products and transformation initiatives ensuring governance financial accountability predictable delivery and effective risk management.

  • Drive predictable delivery of strategic initiatives while balancing business prioritiesvulnerability management technical debt reduction and operational stability.

  • Manage portfolio risk dependencies resource allocation vendor relationships and stakeholder expectations todeliversuccessfulbusinessoutcomes.

AI Data & Innovation Leadership

  • Champion AI automation analytics andemerging technologies toimprove productivity decision-making operational efficiency client outcomes and competitive differentiation.

  • Establish reusable AI capabilities governance frameworks engineering standards and scalable adoption models across business functions.

  • Promote data as a strategic asset by advancing data quality analytics transparency and self-service capabilities.

Architecture Modernization & Engineering Excellence

  • Drive enterprise architecture alignmentbuild-versus-buy decisionstechnology lifecycle management platform simplificationvendor strategyand reduction of technical debt.

  • Advance DevOps automation quality engineering secure development practices and modern delivery methodologies to improve engineering productivity and platform reliability.

Risk Controls & Operational Excellence

  • Ensure compliance with audit cybersecurity risk resiliency governance regulatory architecture and securitystandards across the technology portfolio.

  • Drive operational excellence and business value through platform modernization automation process optimization and data-driven performance management.

Financial & Investment Management

  • Provide stewardship of technology investmentsoperating budgetscapital allocations andoutcome-based performance measures.

  • Evaluate investment opportunities and prioritize initiatives based on business value risk reduction scalability operational efficiency and client impact.

What Sets You Apart

Experience

  • 15 yearsofleadership inenterprise-scale technology organizationswithin asset management investment banking or related financial services.

  • 7 years of people leadership including global management of managers.

  • Hands-on experience with the investment operations lifecycle: trade management portfolio accounting performance measurement regulatory reporting and client reporting.

  • Experience with two or more of the following platforms: Eagle BlackRock Aladdin Sylvan State StreetFundConnect Kurtosys Snowflake.

  • Proven track record of successfully leading digital strategy and transformation for a major organization.

  • Experience building green-field applications on cloud (Azure preferably) from the ground up using open architecture (React Java microservices workflow engines).

  • Experienceengaging withsenior executivesglobal regulators audit and risk committees.

Expertise

  • Deep knowledge of asset management across public and private markets.

  • Strong command of financialservicesregulatory landscapes and technology frameworks.

  • Experience scaling AI and advanced technologies within an investment business.

  • Strongunderstanding of the value of data bringing it to life and leveraging modern tools platforms AI andcloudto deliver the best experience.

Leadership

  • Exceptional ability to influence senior stakeholders and communicate at the executive level.

  • Proven success leading in complex highly matrixed global organizations.

  • Strong people leader with a focus on talent development culture and organizational effectiveness.

Education

  • Bachelors degree in Computer Scienceor equivalent experience required.

  • MBAor advanceddegree preferred.

Salary Range:

$205700 - 360100 USD

Salary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension) health and welfare benefits (medical dental vision spending accounts and disability) paid time off parental and caregiver leave life & accident insurance and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component.


Work Authorization


Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Northern Trust will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B L-1 TN O-1 E-3 H-1B1 F-1 J-1 OPT CPT or any other employment-based visa).


Working with Us


As a Northern Trust partner you will be part of a flexible and collaborative work culture which has a strong history of financial strength and stability. Movement within the organization is encouraged senior leaders are accessible and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve.


Philanthropy is deeply rooted in Northern Trusts history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities.


Reasonable Accommodation


Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process please email our HR Service Center at or alternatively you can discuss your individual requirements with the recruiter you are working with.



Required Experience:

Director


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