Head of Executive Experiences & Innovation Lab

Imagine what you could do here. The people here at Apple dont just create products they create the kind of wonder that has revolutionized entire industries. It is the diversity of those people and their ideas that inspires the innovation running through everything we do from amazing technology to industry-leading environmental efforts. Join Apple and help us leave the world better than we found it!nnOur Sales organization generates the revenue needed to fuel our ongoing development of products and services enriching the lives of hundreds of millions of people around the many ways our sales team is the face of Apple to our largest enterprise are seeking a dynamic leader to elevate and scale Apples Executive Briefing Center program and Enterprise Innovation Lab globally with direct responsibility for the Americas team. You will be responsible for the executive experiences of our largest enterprise customers and partners briefings that inspire and educate lab engagements that transform industries with the Apple platform. If you are passionate about building relationships accelerating technology adoption driving applied innovation and creating lasting mindshare for Apple through world class experiences we want to hear from you.

Architect World-Class ExperiencesnGuide the strategic direction of Apples Executive Briefing Center program. Influencing the creation of memorable high profile executive briefings with top executives from every this role you will manage of team of briefing professionals to align Apples priorities and industry insights with account-specific objectives while maintaining programmatic consistency across all the Enterprise Innovation LabnShape the Enterprise Innovation Lab strategy inspiring the adoption and integration of Apple platform technologies into existing and new industry use cases. Through a strategic and consultative approach you will lead a team of strategy design and technical specialists who sit at the forefront of on-device AI innovation meeting customers and partners where they are in their innovation journey and driving measurable business Strategic PartnershipsnAct as a trusted consultant to sales and product marketing teams. Proactively build a pipeline of high-priority EBC and Innovation Lab engagements matching the right program tier to where each customer sits in their innovation journey. Use both venues as strategic levers to strengthen executive relationships accelerate deal velocity and solve real business the Expert NetworknBuild and manage a cross-functional network of Apple platform leaders and subject matter experts to support strategic lab engagements ensure the right expertise is matched to each Internal VoicesnBuild and manage a premier discussion leader program. Coach account teams technologists and internal experts on briefing preparation facilitation and follow-through to ensure compelling resonant presentations and u0026 InspirenContinuously explore how Apple platform technologies can amplify both the EBC and Innovation Lab experience. Identify content gaps steer the creation of new demos and reusable assets and evolve program formats as Apples platform capabilities Experiences and PlacesnCollaborate with teams across Apple to ensure the EBC and Lab spaces evolve alongside Apples products enabling new experiences and elevating customer and partner u0026 OptimizenMonitor program impact through data-driven analysis and compelling storytelling. Define success metrics across both programs briefing outcomes and Innovation Lab engagements (ie. platform adoption of engaged cohorts). Collaborate with stakeholders to surface opportunities for continuous improvement.n

Bachelors degree or equivalent practical experience.n12 years of relevant experience leading cross-functional programs client management or customer engagement initiatives in complex matrixed environments; 5 years in a direct people management leadership experience shaping customer or partner engagement through an Executive Briefing Center Innovation Lab or similar experiential learning consultative skills with a demonstrated ability to lead executive discussions and ideation sessions with executive understanding of enterprise sales cycles best practices and how EBC and innovation lab programs can be leveraged together to directly influence sales fluency with Apple platform technologies and how they interplay with the broader Enterprise IT ability to establish success metrics analyze data and communicate program ROI through clear data-driven communication and collaboration skills across all organizational levels including deep listening executive presentation and the ability to influence others to invest in new initiatives.

Background in management consulting or client services specifically within the enterprise technology experience planning and executing high-impact executive roundtables large-scale industry events or running a dedicated EBC or Innovation building scaling or managing a corporate discussion leader/speaker program or cross-functional expert expertise in developing strategic communications and tailored content specifically designed for senior leadership and C-suite with design thinking methodologies rapid prototyping frameworks or tiered innovation engagement models (ideation to prototyping to deployment).nExperience managing physical lab or demo environments including hardware lifecycle AV systems and experience record of coordinating technical specialists (strategy engineering and design practitioners) in customer-facing delivery roles.